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This study provides the data collected through an online survey of 468 IT and telecom decision-makers across several customer size segments and diverse industries in Latin America. The survey was conducted during November and December of 2020. Respondents were qualified as follows: • IT/telecom decision-maker in organizations with 10+ emplo...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...

The COVID-19 pandemic that has forced governments across the globe to order citizens to stay at home and follow physical isolation has further highlighted the benefits of remote working. Thanks to cloud and advances in networking technology, much of the global workforce (wherever applicable) is able to continue doing its work from a remote site. Wi...

The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2017, regardless of the highly challenging economic scenario in the region. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing part...

26 Jun 2023  |  Global  |  Technology Research

Emerging Technology Innovations in Sodium-ion Batteries

A Lower Levelized Cost of Storage and Enhanced Safety Characteristics Drive Sodium-ion Batteries Toward Successful Commercialization

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The world requires more energy storage solutions for a vast range of applications—electric mobility, on-grid and off-grid stationary energy storage, consumer electronics, and data centers, among others. Lithium-ion batteries, currently the most widespread energy storage technology, face many issues that novel energy storage technologies must overco...

Sweden is among the best-performing Nordic economies, supported by a strong labor market, high private and public consumption, and industrial production. The Swedish economy is highly interlinked with the EU economy. The share of exports is above 40% of the GDP. R&D export is the major growth driver. In the medium term, Swedish exports are expected...

Lethal miniature aerial munition systems, or LMAMS, are man-portable launchers, guidance systems, and small uncrewed aircraft systems (UAS). Other names include precision attack loitering munition (PALM) and kamikaze drones. They fly like a model plane or helicopter, are battery-powered, and armies can bring them into action and fire them in second...

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...

Frost & Sullivan defines cloud-connected calling enablement as a segment of the voice over internet protocol (VoIP) access and session initiation protocol (SIP) trunking. Cloud-connected calling enablement services provide carrier-grade managed voice and telephony services into third-party cloud private branch exchange (PBX) environments such as Mi...