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26 Oct 2016  |  Europe  |  Market Research
EMEA Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market engineering report is designed to provide an overview for customers and solution providers of the landscape for the EMEA Contact Center Systems Market. It includes market sizing and the market share of the top suppliers in the EMEA market as well as the market forecast for the period, 2014-2020. It also includes key market drivers that...
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08 Jan 2026  |  Asia Pacific  |  Market Research
Future of Mobile Services in Asia-Pacific
The Sustainability Angle is Driving Business Transformation due to Shifts in Core Business Strategy
Leading mobile operators in APAC are setting ambitious net-zero targets, investing heavily in renewable energy, and embedding circular economy principles into their operations. For these companies, sustainability has evolved from a compliance requirement to a core strategic pillar, influencing financing decisions, infrastructure investments, and pr...
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09 May 2018  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Will Bring Growth
The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...
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20 Mar 2018  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Built Environment, Forecast to 2024
Emergence of Cloud, IoT, and Analytics Creates New Challengers in the Building Management System Market
While the Australian market for digital built environment solutions is growing rapidly, it is still under-penetrated, particularly in the residential sector. Solutions that improve the energy efficiency of built environments have found the highest acceptance among asset owners due to their ability to demonstrate a clear return on investment (RoI). ...
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30 Oct 2015  |  Global  |  Market Research
Global Analytical Instrumentation Market in Food Testing
Smart Factories and Increasing Awareness for Food Safety will Fuel Market Growth
This research service outlines the global analytical instrumentation market in food testing. It examines food testing done at various stages such as raw material collection, production, processing, packaging, and validating. The products covered include: gas, liquid, and ion chromatographs; various spectrometers including near infrared (NIR), ultra...
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30 Oct 2025  |  Global  |  Market Research
The BPO Corporate and Social Responsibility (CSR) Evolution
The CSR Shift to ESG and the Impact on CX Delivery
This Market Insight explores how large business process outsourcers (BPOs) are redefining and expanding traditional corporate giving. Corporate social responsibility (CSR) was the decades-long moniker to describe initiatives designed to deeply engage their agents and employees within the local communities. Much more than a company call for donating...
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23 Mar 2023  |  Latin America  |  Market Research
Cloud Contact Center Solution Market in Latin America, Forecast to 2029
Automation, AI, and Analytics Create Opportunities for Differentiation
The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...
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14 Jun 2018  |  Global  |  Market Research
Global Process Analytical Instrumentation Market, Forecast to 2024
The Shift From Lab to Process Quality Control Analysis Drives Market Growth
This Frost & Sullivan research service on the analysis of the global process analytical instrumentation market provides detailed market forecasts, drivers and restraints, as well as market shares and competitive analyses of participants from 2014 to 2024. It covers the various types of analytical instruments, including process gas chromatographs, p...
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01 Jun 2007  |  North America  |  Strategic Forecasting
Multi-media Wireless Backhaul: A Cable Operator Opportunity?
In this study we will look at the size of the opportunity and design requirements of the multi-media wireless operators.
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29 Jun 2021  |  North America  |  Frost Radar
Frost Radar™: Digital Operating Rooms, 2020
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Hospitals are under extreme pressure to reduce costs and become more profitable. Operating rooms (ORs) drive approximately 60% of revenue in the average hospital. The most critical issues entail finding new methods to reduce human error and improve the efficiency and quality of surgical care. Technology is now available to help hospitals reduce sur...
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