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20 Jan 2023  |  Global  |  Frost Radar
Frost Radar™: Customer Relationship Management Software, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...
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15 May 2020  |  Asia Pacific  |  Frost Radar
FROST RADAR™: Greater China Distributed Denial-of-Service Solutions Market, 2019
Benchmarking Future Growth Potential
Organizations today are increasingly reliant on internet services; network and web service availability are being prioritized to ensure customer satisfaction, long-term loyalty, and trust. The growing frequency of distributed denial-of-service (DDoS) attacks is driving organizations to spend more on solutions that help to protect networks, web serv...
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09 Sep 2022  |  Latin America  |  Market Research
Growth Opportunities for Telcos in Brazilian ICT Services
Technology Services Continue to Gain Share in the Enterprise Segment
This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...
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10 Nov 2023  |  Latin America  |  Market Research
Brazilian ICT Service Growth Opportunities
Cloud Service Revenue Growth will Boost Market Growth
This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In this study, Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, data communications, fixed broadband, pay TV, m...
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11 May 2021  |  Latin America  |  Customer Research
Latin-America Cloud User Survey, 2020
Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic
Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...
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02 Sep 2021  |  North America  |  Customer Research
US SD-WAN End User Survey Analysis, 2021
IT Resource Optimization, Centralized Network Management, and Improved Cloud Connectivity Drive Growing SD-WAN Adoption
The Software-defined Wide Area Network (SD-WAN) has advanced to the growth stage from an early growth phase of the product lifecycle. In Frost & Sullivans 2018 survey, we found that enterprises were aware of the benefits of SD-WAN and prepared for its deployment. Since then, enterprise decision-makers have focused on upgrading network capabilities ...
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04 Feb 2022  |  North America  |  Market Research
United States DoD Artificial Intelligence Growth Opportunities
Computing Power and AI Advancements Ensure Broad and Effective Defense Capabilities
This Frost & Sullivan research service focuses on US Department of Defense (DoD) artificial intelligence (AI) budget spending and contracts. Artificial intelligence tools are used across an array of DoD applications to enhance mission accomplishment and safety, including logistics, maintenance, healthcare, administration, networks, intelligence ana...
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21 Jul 2022  |  North America  |  Market Research
North American Data Center Colocation Services Growth Opportunities
Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential
Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...
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20 Jan 2017  |  Africa  |  Market Research
Petroleum Industry Supply Chain in South Africa, 2015
An Increase in Demand for Cleaner Fuels is Forecast for South Africa
The petroleum value chain in South Africa is quite complex and is made up of many capital-intensive processes that often require costly infrastructure. Strategic management and appropriate infrastructure is vital to ensure an optimal flow throughout the petroleum supply chain. The challenge for petroleum companies is to maintain a balance between t...
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06 Dec 2022  |  Global  |  Megatrends
Trend Opportunity Profiles: Future of Retail
Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
Frost & Sullivan’s Trend Opportunity Profiles are designed to help clients discover and prioritize the most consequential mid-to-long term trends transforming their business growth environment. To create each profile, Frost & Sullivan analyzes the trend opportunity across key industries, including aerospace and defense; health, wellness, and well-b...
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