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10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

Once in a while, a new market participant will emerge in an industry and disrupt its technological and business landscape entirely. In the automobile industry, the entry of Tesla created this dramatic shift and began to transform the sector. Tesla’s fully self-reliant business model has disrupted conventional ways of doing business, as traditional ...

Construction chemicals are a mixture of substances (in liquid, paste, or powder form) that are used to increase productivity and performance and boost the functionality of construction materials. The scope of this study is confined to concrete and mortar admixtures, waterproofing chemicals, tile adhesives and grout, and concrete repair. The market ...

A private cellular network—what the 3GPP standards refer to as a “non-public network”—is an isolated network which restricts the devices that connect to it. Public cellular networks initially carried primarily voice traffic, but data traffic now dominates these networks. This includes internet access and an ever-increasing percentage of video traff...

15 Jul 2021  |  Asia Pacific  |  Market Research

ASEAN Mobility Start-Up Growth Opportunities

The Development of Electric Powertrain, Shared Mobility Service, Mobility-as-a-Service, and Autonomous Driving Power Future Growth Potential

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This study assesses the mobility start-up market in ASEAN countries, focusing on Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. It profiles 10 mobility start-ups in ASEAN. Each company profile covers a company overview, offerings, and value propositions; and provides a strengths, weaknesses, opportunities, and threats (SW...

The global cancer survivorship care market has gained significance due to improvements in cancer treatment and the rising cancer survival rates. The availability of reimbursement policies in the United States favors the cancer survivorship care market in the country. Several health IT companies are considering the use of electronic health records (...

Femtech is an emerging term and, as is the case with most new concepts, is poorly understood. While some relate Femtech only with products unique to the female anatomy (including consumer products), others dismiss it as just another term for a group of existing solutions. Frost & Sullivan believes it is a unique space and a place for new growth opp...

21 Aug 2020  |  Global  |  Market Research

Hybridization of Clinical Trial Designs Reviving Global CRO Market Post-pandemic, 2019–2024

Patient-centric and Safety-focused Logistical Solutions will Create New Growth Opportunities

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In this research deliverable, Frost & Sullivan’s analyst team offers a bold perspective on the post-pandemic growth opportunities for the global CRO market. With the increased threat of COVID-19 and world-wide lockdowns in effect, the contract research organization (CROs) market is seeing interruptions in ongoing clinical trials and delays of new t...

This Frost Radar™ on digital industrial platforms was conceived and built as the competitive benchmark analysis derived from Frost & Sullivan’s Global Digital Industrial Platforms Growth Opportunities study published in March 2022. This Frost Radar™ features what Frost & Sullivan considers to be the top 33 companies in the digital industrial pla...