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02 Jul 2025  |  Global  |  Megatrends
Trend Opportunity Profile Series—Technology (3rd Edition)
Key Transformations Toward Enabling Growth and Innovation to 2030
This trend opportunity profile explores emerging digital technologies globally, highlighting key trends across industries including ICT, business and financial services, health and medicine, aerospace and defense, and retail. It identifies opportunities in sectors such as AI, cybersecurity, decentralized systems, and human-computer interaction. Th...
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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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20 Nov 2025  |  Global  |  Technology Research
Privacy-Enhancing Technologies (PETs) in Enterprise Data Management
Privacy Enhancing Technologies in Enterprise Data Management: Next-Generation Cybersecurity Framework for Digital Enterprises
The 2025 edition of privacy-enhancing technologies (PETs) explores cutting-edge innovations that redefine secure data collaboration and regulatory compliance across industries. PETs enable organizations to analyze, process, and share sensitive data without compromising privacy—using advanced methods such as differential privacy, federated learning,...
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12 Apr 2017  |  Global  |  Technology Research
Therapeutic Breakthroughs in Alzheimer’s and Parkinson’s Diseases
Disease-Modifying Treatments Likely to Transform the Clinical Management of Alzheimer’s and Parkinson’s Diseases
The research service primarily encompasses comprehensive analyses of key emerging therapies across AD and PD.The service includes treatment overviews, emerging therapeutic platforms, IP and funding analysis, and emerging innovation profiles across Alzheimer's and Parkinson's diseases. Furthermore, the research service features the impact of key t...
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15 Jul 2022  |  North America  |  Market Research
Global Business Process Management Services Growth Opportunities
Disruptive Digital Technologies Accelerate BPM Transformation in a Post-COVID-19 World
Traditional BPM and customer experience (CX) services are undergoing a paradigm shift. The need for effective and efficient front- and back-office operations has led to process optimization through digitalization. In the past, organizations focused primarily on optimizing their front-office operations (customer facing functions including customer s...
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22 Sep 2023  |  Global  |  Customer Research
2023 Voice of the Enterprise Security Customer Survey Summary: Cloud Security Perceptions, Priorities, Challenges, Strategies, and Adoption
Disparities in Enterprise Cybersecurity Technology Adoption Potentially Fragment an Already Splintered Cloud Security Market
Frost & Sullivan's Voice of the Enterprise Security Customer study on cloud security is a high-level overview of trends in the cloud security sector that also groups vendors based on ranges of net promoter score (NPS). A more granular view of the survey data, including specific NPS for vendors, is available in the full version of Frost & Su...
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22 Dec 2025  |  Global  |  Market Research
B2B Payments Market, Global, 2024–2030
Open Banking and AI/ML Technology are Driving Transformational Growth of Global B2B Payments
As global commerce digitizes, B2B payments are undergoing rapid transformation. Businesses are increasingly adopting real-time, embedded, and cross-border payment platforms to streamline operations, reduce costs, and improve liquidity. The shift is driven by SMEs, regulatory mandates, the rise of AI, market awareness of automated finance platforms,...
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16 Oct 2026  |  Global  |  Megatrends
Trend Opportunity Profiles: Banking and Financial Services
Exploring Trends Reshaping Business and Financial Ecosystems Through AI, Automation, and Digital Trust
Banking and financial services are entering a new phase of transformation as AI evolves from a supporting tool into an autonomous enterprise capability. This outlook examines six interconnected opportunities: agentic AI for autonomous operations, real-time AI auditing, regulatory intelligence and compliance orchestration, behavioral fraud analytics...
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13 Apr 2021  |  North America  |  Market Research
Growth Opportunities for Telecom Operators Amid Disruption in the UCaaS Market
Leveraging Unique Value Propositions in a Fast-Evolving Industry
Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...
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25 Mar 2019  |  North America  |  Market Outlook
Global Automotive Industry Outlook, 2019
Connected, Shared, Electric and Autonomous Technologies to Dominate Industry Innovation in 2019
The automotive industry has evolved significantly over the past decade. Digital technology, change in customer sentiment and economic health have played a vital role in this evolution. OEMs and other key industry players are taking note of this evolution and investing heavily in non-commercial business practices of manufacturing vehicles. Alternati...
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Special Price $3,712.50 save 25 %