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04 Sep 2023  |  Global  |  Frost Radar
Frost Radar™: Workforce Optimization Solutions, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...
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Special Price $3,712.50 save 25 %
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08 Feb 2024  |  Global  |  Market Research
Sustainability as a Growth Imperative in Airline Maintenance, Repair, and Overhaul Services
Industry Collaborations Promoting Sustainable Aviation Fuel Acceptance and Implementation
MRO providers promote sustainable practices, but require significant changes in their traditional work operations. MROs can foster sustainability by facilitating necessary changes, such as the use of electric trucks, digital technologies, biodegradable materials, and energy-efficient machinery. MRO operators should classify greenhouse gas (GHG) e...
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Special Price $1,837.50 save 25 %
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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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Special Price $3,712.50 save 25 %
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14 Nov 2024  |  Global  |  Customer Research
Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024
Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans
Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...
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Special Price $4,207.50 save 15 %
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22 Apr 2025  |  Global  |  Frost Radar
Frost Radar™: Water and Wastewater Treatment Membrane Solutions, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Climate change and the rapid pace of urbanization and industrialization have significantly increased water stress and affected the equitable availability of fresh water. This has led to the implementation of policies that favor water conservation and the embrace of solutions that enable the circular economy of water. Another aspect is the diversifi...
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Special Price $4,455.00 save 10 %
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25 Oct 2024  |  Global  |  Technology Research
Innovations and Growth Opportunities in Medical Robots, Wearables, Implants, Point-of-Care Devices, Medical Imaging, and AI-powered Technologies
The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, wearables, implants, point-of-care devices, AI-powered technologies, digital therapy, and imaging industry. The issue includes advanced medical devices such as neuromodulation devices, medical robots, wear...
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Special Price $807.50 save 15 %
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28 Jun 2024  |  Global  |  Technology Research
Innovations and Growth Opportunities in Wearables, Bionics, and Artificial Intelligence (AI)-based Solutions
Advanced MedTech Technology Opportunity Engine (TOE)
The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, medical imaging, digital health, and diagnostics industry. The issue includes advanced medical devices such as implantable wireless sensor, drug-device combination therapy, bionic hands, sutureless device,...
$950.00
Special Price $712.50 save 25 %
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26 Sep 2025  |  Global  |  Market Research
Opportunities in the Fleet Services Aftermarket for Passenger Cars and Light Commercial Vehicles, North America and Europe, 2024–2030
Digital Value Chain Transformation in North America and Europe Fuels Telematics-Led Growth in the Fleet Maintenance Aftermarket
This Frost & Sullivan study analyzes the automotive fleet service aftermarket in North America and Europe. CASE-driven transformational megatrends, geopolitical escalations in Europe, and rising competitive intensity in the value chain are driving digital transformation through telematics and connected technology in the automotive fleet maintenance...
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03 Apr 2026  |  Global  |  Technology Research
Growth Opportunities in Dexterous Manipulation & Robotic Hands, AI-Driven Industrial Automation & Smart Robotics, Humanoid & Service Robotics, Advanced Metal Additive Manufacturing
Advanced Manufacturing Technology Opportunity Engine
The Advanced Manufacturing Technology Opportunity Engine provides profiles of innovations related to a dexterous robotic hand with tactile sensing designed for sustained industrial operations, a compact high-degree-of-freedom robotic hand enabling seamless integration across humanoid platforms, and AI-driven robotic automation systems enhancing pal...
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13 May 2026  |  Global  |  Market Research
Enterprise Connect 2026 — From AI Capability to Accountability
Driving ROI at the Speed of AI
Enterprise Connect 2026 emphasized a key shift in the CX market: artificial intelligence has transitioned from being experimental to becoming a reliable, operational asset that delivers measurable outcomes. We anticipated this trend in the latest Frost & Sullivan annual outlook report titled “Top 10 Strategic Imperatives in the CX Industry – 2026 t...
$2,450.00