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As organizations around the world continue to look for ways to decarbonize their operations, commercial heat pumps will witness growing adoption. This market is largely driven by government support measures to install, retrofit, and replace heating, ventilation, and air-conditioning (HVAC) systems with efficient heat pump systems. Heat pumps are a ...

Data center cooling systems are key components of data center architecture, which fulfill critical cooling requirements for electronic equipment. The global growth of the internet and mobile devices has led to the creation of enormous volumes of data that need storage and processing. As a result, the construction of data centers of all sizes has re...

The automotive industry faces challenges such as regulatory hurdles, electrification, the rise of software-defined vehicles (SDVs), semiconductor shortages, and geopolitical chaos. OEMs and value chain partners are realigning their product strategies, roadmaps, and launch timelines to adapt to these challenges. They have rerouted investments to dev...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in high-tech materials for various enhanced industrial applications. The featured innovations include Recycling Polystyrene to Produce Sustainable Surface Materials, Seaweed-based Sustainable and Biodegradable Packaging, High-performance Plant-ba...

The Sensor Technology Opportunity Engine provides profiles of innovations related to ultra-long-range 4D FMCW LiDAR enabling motion-aware perception for autonomous systems; terahertz-based 4D imaging sensor for high-resolution, all-weather automotive perception; ultra-long-range 4D imaging radar with AI-enabled edge perception for high-speed autono...

The cloud applications market has entered a decisive phase in its evolution. What began as a shift from on‑premises software to software as a service (SaaS) has now become a deeper transformation of how enterprises design workflows, govern data, monetize capabilities, and operate at scale across increasingly complex global environments. In 2026, gr...

The global oil & gas sector is entering a phase where traditional growth models are increasingly misaligned with structural shifts driven by decarbonization, geopolitical disruption, technological change, and tightening societal and regulatory constraints. This analysis outlines 10 non‑negotiable strategic imperatives that will define long‑term com...

The recyclable and biodegradable plastics sector is entering into a new phase focused on application-specific circularity, system-fit design, and credible end-of-life solutions. Recyclable platforms such as polyethylene terephthalate (PET), polyethylene (PE), and polypropylene (PP) are growing rapidly due to improved collection systems and increase...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...