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This Frost Radar™ analysis investigates the healthcare platforms and tools that enhance communication and collaboration between care providers and payers for services, as well as the interfaces that connect payers and providers directly. The payer is often a private insurer, but could also be a patient or a government entity. As the industry transi...

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

This Frost Radar™ assesses how security information and event management (SIEM) has evolved from log management to a cloud-native, AI-driven security operations platform. It benchmarks vendors on innovation and growth, highlighting the shift toward unified telemetry, embedded user and entity behavior analytics, and security orchestration, automatio...

5G is designed to use the radio frequency spectrum differently and more efficiently; for this reason, 5G is referred to as 5G New Radio (NR). 5G is designed to build upon 4G; in fact, the first iterations of 5G NR, which are now being released in select areas of the world, require existing 4G LTE infrastructure—this is called 5G NR Non-Standalone (...

This Frost Radar™ benchmarks leading digital experience platform (DXP) vendors as the platforms consolidate from fragmented experience stacks into unified orchestration layers that integrate content management, customer data, agentic AI, and multichannel delivery in a single operating environment. Governance has emerged as a primary competitive dif...

The North American carrier Ethernet services market is in the mature stage of its lifecycle, with revenue growth under pressure from price compression, market saturation, and the broader adoption of SD-WAN using multiple underlay technologies. Providers interviewed for this analysis identified 1 Gbps and 10 Gbps as the most commonly requested Ether...

Mobile threat defense (MTD) solutions protect against a wide range of modern attack vectors across devices, applications, networks, and phishing channels while ensuring strong user privacy and minimal impact on device performance. The solutions provide comprehensive, real-time protection through a combination of on-device threat detection, AI-drive...

The business-to-business go-to-market (GTM) intelligence and activation platform market is evolving beyond traditional sales intelligence, intent data, and account-based marketing to encompass platforms that combine intelligence, decisioning, activation, orchestration, and measurement to help organizations identify opportunities, coordinate engagem...