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This series provides an overview of the developments and transformative trends companies adopt globally to develop technologies for efficient and connected vehicles and infrastructure. These trends present direct opportunities for businesses across various sectors, including mobility, supply chain, logistics, ICT, energy, environment, business, fin...

Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities across the globe are responding to these changes by developing a more sustainable, seamless, and integrated transportation system. Additionally, cities are focusing on building th...

This issue of the Nanotechnology Opportunity Engine profiles significant advances in nanotechnology for various industrial applications. The featured innovations include Nano-Enabled Membrane Technology for Desalination, Durable Antimicrobial Protection Through Silver Nanotechnology, Nano Silicone Resin for Anti-Graffiti Coatings, Nano-Engineered A...

This study explores the potential growth opportunities for AGVs and AMRs in discrete manufacturing industries. The emphasis on improving operational efficiencies is driving customers to increasingly adopt Industry 4.0 technologies. Moreover, there is a trend toward mass customization in industries such as automotive, electronics, and semiconductors...

Smart materials are acquiring great importance in several fields thanks to their unique properties, ability to enhance performance, and consumer expectations about adaptive responses. These advanced materials are stimuli-responsive and will play a crucial role in revolutionizing the automotive industry. The adoption of smart glazing technologies an...

Hybrid vision systems (HVS) are positioned to substantially impact perception-driven applications across a diverse array of sectors, including robotics, manufacturing, logistics, mobility, surveillance, and agriculture. By intricately combining the geographical precision of LiDAR with the semantic intelligence of advanced imaging systems, these inn...

This series offers a comprehensive overview of the latest advancements and transformative trends that companies worldwide have embraced to develop technologies for a new era of mobility. These trends create direct opportunities for companies in sectors such as mobility, supply chain & logistics, health, medical devices & life sciences, aerospace & ...

The convergence of connectivity, artificial intelligence (AI), video intelligence, electrification, regulatory digitization, and data-driven operational optimization is profoundly changing the global truck telematics and fleet management market. What was once a fragmented market centered primarily on GPS tracking and basic fleet visibility has evol...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...