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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Outstanding Customer Engagement Fuels Thailand's Customer Experience Outsourcing Services Market, 2020–2026
Lower Costs, Business Reslilency, and Access to Skilled Talent to Bring About Transformational Growth in the Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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07 Nov 2024  |  Global  |  Market Research
Growth Opportunities in the Generator Service Market, Global, 2024 2034
Digital Advancements are Driving Transformative Growth Opportunities
This Frost & Sullivan analysis examines the increasing demand for generator services due to the growing need for generators in the commercial and industrial sectors as well as the factors that will drive or limit the market in the next ten years. The demand for power and the growing awareness among customers about the advantages of digital solution...
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20 Jul 2022  |  North America  |  Market Research
Growth Opportunities from Benchmarking Global Passenger Vehicle OEMs’ Customer Service Channels
Growth Strategies Hinge on Developing Omni-channel Value Line Labels, Workshop Concepts, and Subscription-based Maintenance Services to Support Customers beyond Warranty Period
In this report, Frost & Sullivan profiles, analyzes, and benchmarks conventional and electric OEMs by their OES channel service and maintenance offerings. The geographic scope is global. The base year is 2021; global sales reflect 2019, 2020, and 2021. The study benchmarks the OEMs and their OES services in the following segments: Maintenance o...
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18 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026
COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services
In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...
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26 Mar 2019  |  Asia Pacific  |  Market Research
Growth Opportunities in APAC Water & Wastewater Services Market, Forecast to 2022
Expanding Capabilities and Service Network Key to Capturing a Transforming Market
The Asia-Pacific (APAC) water and wastewater services (WWWS) market, comprising water and wastewater treatment service offerings, such as design & engineering (D&E), operation and maintenance (O&M), and spare parts, for municipal operations and industries is growing steadily thanks to the region-wide economic development. The market is forecast to ...
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03 Dec 2020  |  Asia Pacific  |  Market Research
High Competitive Intensity in Singapore’s Data Center Colocation Services Market
Service Providers to Develop Energy-efficient Data Centers to Enhance Their Technology Strategy Roadmap
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Singapore. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
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18 Dec 2024  |  Global  |  Market Research
Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence, 2024
AI-powered Innovation Unlocks New Revenue Streams, Operational Efficiency, and Customer Value
AI refers to technologies that emulate human intelligence and assist decision-making with self-learning capabilities. Machine learning (ML) is a sub-field of AI that focuses on imitating how humans learn and includes the development and use of algorithms that can learn and adapt without following explicit instructions. Telcos have emerged as essen...
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23 Nov 2018  |  Asia Pacific  |  Market Research
ASEAN and Taiwan Data Center Services Market, Forecast to 2024
Service Providers are Realigning their Data Center Capabilities to Address the Growing Cloud Opportunities
Owing to the growing presence of hyperscale cloud service providers, extensive penetration of Internet connectivity as well as keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”). I...
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22 Mar 2023  |  North America  |  Market Research
North America Facility Management (FM) Growth Opportunities
Advanced Service Propositions and Agility Drive Competitive Intensity and Support Post-pandemic Success
The North American FM market has the highest maturity compared to other regions. The United States is the world’s biggest FM market in outsourced FM revenues. Mature end users and participants and attractive opportunities from sizable end-user sectors (e.g., commercial, public) have contributed to the outsourcing culture and the substantial market....
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30 Dec 2025  |  Asia Pacific  |  Frost Radar
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...
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