Search results for: 'solutions spotlight'

Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...

In an era of precision medicine and precision health, women deserve to receive gender-specific healthcare. The side-effects of the pandemic, like prolonged homestay induced by lockdowns, have disproportionately impacted women who have experienced a higher burden of household chores, increased anxiety and depression, etc., leading to a dramatic incr...

This study delves into the emerging landscape of shared mobility services in rural Europe, a region often overlooked in mobility discussions. Rural areas are those with a population density below 150 inhabitants per square kilometer. The study delves into the key players, case studies, and diverse business models associated with traditional cars...

The increasing utilization of Software-as-a-Service (SaaS) applications offers organizations unparalleled visibility, scalability, and efficiency, helping them drive outcomes and achieve business goals. However, this has created a SaaS landscape that is so vast that organizations can no longer manually manage and monitor the SaaS applications in th...

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

This Frost Radar has ranked the key companies in the Asia-Pacific cloud contact center services industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchm...

The Japanese Advance Malware Detection (AMD) solution market witnessed a healthy YoY growth rate of 13.6%. Basic cybersecurity solutions, such as firewall, IDS/IPS and content security (email and web security) are quite saturated in terms of cybersecurity investment. As such, advanced cybersecurity solution is still a growing market in Japan, with ...

European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge locat...

The Microelectronics Technology Opportunity Engine provides profiles of innovations related to Programmable USB Peripheral Controller, 40G UCIe IP Solution for High-performance Multi-die Designs, Smart Bluetooth Low Energy (BLE) Universal Serial Bus (USB) Dongle and Durable Ferroelectric Transistors.The Microelectronics Technology Opportunity Engin...