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As geopolitical tensions continue to disrupt critical supply chains and cloud global economic prospects, countries are increasingly working toward building robust multi-industry domestic manufacturing capabilities. While this trend is witnessed across many countries, emerging economies such as India, China, Indonesia, Vietnam, and Mexico are, parti...

The increasing burden of neuropsychiatric conditions on healthcare systems and pharmacotherapy challenges including side effects, limited and delayed efficacy, and non-responsiveness calls for alternative solutions that are effective and easy to use. Neuromodulation devices use electrical or magnetic impulses to stimulate nerve activity. They can b...

This Frost & Sullivan Customer Transformation Journey examines how Check Point’s Quantum next-generation firewall (NGFW), as part of the Infinity Platform architecture, enables organizations to strengthen resilience, expand digital capacity, and modernize hybrid security infrastructures. The analysis highlights 2 enterprise case studies—a leading P...

Non-alcoholic steatohepatitis (NASH) is a chronic liver condition whose prevalence across the globe continues to rise year on year. The liver disorder is considered very dangerous as its symptoms can be mistaken for other liver disorders and conditions. Moreover, the disease can quickly progress to result in liver failure for the patients. The incr...

The anaerobic digestion market in the United States and Canada is growing rapidly and will continue expanding. Both countries are leveraging the potential of biogas produced through the anaerobic digestion (AD) of energy crops, agricultural waste, organic waste, and sewage sludge. As national programs aim to reduce methane emissions and align with ...

The global automotive industry is going through a transformation with CASE convergence. Connectivity and autonomous driving features are at the forefront of this transformation. Globally, OEMs are looking to introduce various ADAS features ranging from L0 to L2+. These features are viewed as not only safety enhancements but also comfort and conveni...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

The printed circuit boards (PCBs) used in electronic components are prone to the adverse effects of external environments, which may lead to short circuits or overall system failure. Rising concerns among electrical manufacturers to protect the board and its components from moisture, chemicals, salt spray, and temperature fluctuations are driving t...