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06 Jun 2019  |  Global  |  Market Research
Outlook of the Global Water and Wastewater Market, 2019
The Global Adoption of a Circular Economy, Enabled by Digitalization, Boosts Water and Wastewater Market Growth
Water stress, climate change concerns, and the need for economic infrastructure are the key drivers for the global water and wastewater market. The circular economy is rapidly being adopted for its economic and environmental benefits. Digitalization has significantly bolstered its adoption in the water use cycle. Utilities across the world are focu...
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26 Jun 2019  |  Global  |  Technology Research
Novel Technologies Driving Infectious Disease Management
Upcoming Technologies for Infectious Disease Diagnosis
This research service covers emerging diagnostic technologies that can transform infectious disease management. CRISPR-based diagnostics: CRISPR (clustered regularly interspaced short palindromic repeats) can deliver rapid, portable and accurate diagnostics tests for field applications. This reports deals with two major US-based players developing...
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
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24 Jan 2022  |  Global  |  Market Research
The Importance of Workforce Optimization in Modern and Agile Contact Centers
Workforce Optimization Enhances Agent Efficiency and Opens Up Extraordinary Opportunities to Improve Customer Experience
This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...
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28 Apr 2022  |  Global  |  Market Research
Growth Opportunities in the Global Managed Detection and Response Market
In a Rapidly Evolving Market—MDR Unlocks the Power of Growth Through Collaboration and Flexibility
Over the past decade, security incidents have increased in frequency and sophistication. A growing number of cyberattacks are sponsored by nation-states, while the attack surface continues to expand in a time of rapid digitalization. Organizations find it increasingly difficult to keep up to date with new developments in cybersecurity and to secure...
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14 Jun 2022  |  Global  |  Megatrends
Global Frictionless Commerce Growth Opportunities
Enhancing Customer Experience through the Convergence of Physical and Digital Retail
The retail industry is undergoing a transformational shift wherein physical and digital customer experiences are converging. Retailers want to leverage digital tools that will help them derive contextual, behavioral, and location-based information to create unique and engaging customer experiences. Digitalized eCommerce platforms will enable fricti...
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16 Oct 2023  |  Global  |  Frost Radar
Frost Radar™: Predictive Genetic Testing Technologies, 2023
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Predictive genetic testing (PGT) comprises analysis of genes, the whole genome, or exomes to predict the risk of a wide range of disorders. It can have long-term implications in preventive healthcare practices, including delayed onset of disease, treatment management, pharmacogenomics, and general wellness. One outcome of the COVID-19 pandemic has ...
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17 May 2023  |  Global  |  Market Research
Sustainability—A Personal Protective Equipment Perspective
Sustainable Practice Adoption Across the Value Chain will Help Gain Consumer Confidence
The personal protective equipment (PPE) industry is at a nascent stage regarding sustainable practice adoption. However, sustainability will gain traction in the PPE industry as the manufacturers and consumers’ awareness of environmental issues grows and global government initiatives proposed to reduce carbon footprint advance. Manufacturers ...
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06 Dec 2019  |  Global  |  Frost Radar
Frost Radar in the Global Lithium-Ion Battery Market
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
Global lithium-ion battery market revenue is expected to increase at an impressive 17.9% compound annual growth rate from 2018 to 2025. Market growth is fueled by rising demand for energy storage around the world, electric vehicle production, and demand for industrial power tools and electric forklifts. Technological advancements have allowed batte...
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02 Feb 2024  |  Global  |  Market Research
Advancements in Contact Center Workforce Optimization Global
Innovation Powered by AI Is Accelerating Contact Center Growth Opportunities
Frost & Sullivan defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improv...
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