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By 2027, winning CX organizations won't run AI pilots—they'll run AI‑powered businesses where: Automation is trusted, humanized, and governed—explainable, resilient, and auditable by design. Decisions are made in the moment, addressing CX challenges as they arise, and journeys are orchestrated end-to-end, from intent to outcome.Employee experience ...

The US mobile device and data industry continues to grow at a steady pace. Wireless high-speed broadband services, developments in the cellular machine-to-machine and Internet of Things (IoT) sectors, and the resurgence of unlimited mobile plans are the top growth drivers. New network technologies, device form factors, and computing paradigms conti...

Most factory environments are characterized by increased worker absenteeism arising from post-related injuries resulting in Musculoskeletal Disorders (MSD). This in turn impacts the factory floor, in terms of increased costs arising from unsuitable factory environment, poor productivity and low-quality finished goods. The exoskeleton technology has...

This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in AI-driven energy forecasting, aqueous redox batteries, high-density fusion reactors, high-performance graphite electrodes, high-pressure hydrogen storage, fuel-flexible microturbines, and eletrolyzers, among others.The Energy and Power Systems TOE pro...

In the past decade, organizations have increasingly turned to the cloud to support their digital operations. Companies find the cloud a more efficient way to host their data and support their systems, and the cloud has fueled an expanding digital ecosystem, with infrastructure, platform, and software providers cooperating to deliver full solutions ...

Sweden is among the best-performing Nordic economies, supported by a strong labor market, high private and public consumption, and industrial production. The Swedish economy is highly interlinked with the EU economy. The share of exports is above 40% of the GDP. R&D export is the major growth driver. In the medium term, Swedish exports are expected...

Norway is one of the best-performing Nordic economies, and it is driven by public consumption. The steady economic growth is ensured by a stable banking system, a regulatory environment that encourages entrepreneurial activity, and monetary solidity. Economic growth will strengthen gradually until 2018, supported by a rebound in non-oil investment ...

Additive manufacturing (AM) technologies have been undergoing considerable technological growth in recent years. The technology is playing an instrumental role in transforming several industries, such as automotive, aerospace, medical, and oil and gas. Due to the advantages of AM technology, it is now witnessing immense traction from the constructi...

Robust private consumption, resilient external demand, and an accommodative monetary policy are expected to support Denmark's economic growth in 2017 and 2018. The country has a highly service-oriented economy, with industry contributing only 20% to the GDP. Bulk goods dominate volumes for road freight, with construction being the largest contribu...