Search results for: 'complex needs'

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...

C-level executives, board of directors, senior management, and other stakeholders want to get an insight into their enterprise’s cybersecurity risk management program. Enterprises can no longer deal with threats with their own in-house IT teams and need expert advice to protect against increasingly sophisticated threats. Thus, outsourcing to third-...

The healthcare expenditure in Australia in the previous financial year was AUD 170.4 billion, with 10.3% of the gross domestic product (GDP), thereby allowing the country’s healthcare spending to pass the 10% mark for the first time. Healthcare expenditure continues to rise; however, the rate of increase has been curbed in the last few years. At AU...

This strategic analysis offers an overview of BYD, primarily focusing on China Mainland and the countries to which it exports. BYD was a battery company before it joined the automotive manufacturing industry. With its rich background in batteries, it is the first EV OEM with a vertically integrated value chain and leader in the global EV market. ...

Across Asia-Pacific (APAC), digital transformation has led to a surge in the adoption of emerging technologies such as cloud, Internet of Things (IoT), and web-based applications among companies from diverse verticals looking to improve efficiency across every area of business operation. However, as technology adoption rates accelerate, organizatio...

The uncertain future economic viability of the telecom business necessitates immediate changes. As mobile operators struggle with an identity crisis, their vendors have been acquiring new strengths to tackle the potential with digital through M&A, e.g., Ericsson acquired Vonage, and global IT players have been encroaching into the network space, e....

As organizations rapidly adopt digital technologies and incorporate them into their daily operations and customer-facing services, the surge of digitalization, including the increasing adoption of digital processes, IoT, and cloud-based technology, has resulted in increasingly complex IT environments while exposing organizations to higher levels of...

The packaging industry plays a major role in the pharmaceutical market. It not only provides containment and drug safety, but also ensures identity, convenience of handling, and delivery. It needs to balance complex considerations. Pharmaceutical packaging firms are some of the industrys most innovative companies, as has been evident in the last 1...

The packaging industry plays a major role in the pharmaceutical market. It not only provides containment and drug safety, but also ensures identity, convenience of handling, and delivery. It needs to balance complex considerations. Pharmaceutical packaging firms are some of the industry’s most innovative companies, as has been evident in the last 1...