Search results for: 'hong platform'

This Frost Radar™ benchmarks leading digital experience platform (DXP) vendors as the platforms consolidate from fragmented experience stacks into unified orchestration layers that integrate content management, customer data, agentic AI, and multichannel delivery in a single operating environment. Governance has emerged as a primary competitive dif...

The Frost Radar™ for the demand-side platform (DSP) market assesses providers offering software solutions that enable advertisers and agencies to plan, buy, measure, execute, and optimize their global advertising initiatives. These platforms act as advertising demand aggregators that permit the acquisition of ad inventory from media supply sources,...

Video’s role in the enterprise has undergone a profound and irreversible transformation. Once relegated to the periphery of corporate communications for occasional executive town halls or formal training modules, it has become a core, strategic asset. It is the primary medium for knowledge management, the lifeblood of employee engagement in a distr...

The AI landscape is undergoing rapid transformation, driven by disruptive technologies, evolving enterprise needs, and the imperative to innovate at scale. This study identifies the Top 10 Growth Opportunities in AI Technologies and Platforms that will shape global markets in 2025 and beyond. These opportunities reflect the convergence of strategic...

The Frost Radar for the digital experience platform (DXP) market analyzes providers offering software solutions that allow organizations to plan, distribute, manage, measure, and optimize omnichannel customer interactions through a set of tools. It plots 12 selected providers based on 10 growth and innovation criteria comprising quantitative and q...

IoT managed connectivity platforms provide the connection between IoT devices and with the internet and clouds, supporting various connectivity technologies such as cellular (2G, 3G, 4G/LTE, and 5G), satellite, 3GPP and non-3GPP low-power wide area networks, and managed field-area networks. The platforms collect data from IoT devices and then analy...

The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

10 Jun 2026  |  Global  |  Frost Radar

Frost Radar™: AR-Centric Augmented Connected Worker Platforms, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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As manufacturers confront the realities of a skilled labor shortage, augmented connected worker (ACW) platforms can be a key ally in training a new workforce and strengthening employee retention through comprehensive upskilling, skills management tools, and assistance throughout workers’ shifts. Platforms that have a strong foundation of augmented ...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...