Search results for: 'multi'

As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar™ analysis provides a perspective on key trends as well as an assessment of 29 growth and innovation le...

Cloud Contact Center solutions provide greater speed and flexibility in terms of scale, reach, and modularity as well as better business continuity, disaster recovery, and cost-effectiveness than traditional on-premises contact center solutions. The cloud is progressively becoming the fundamental enabler of a mature customer experience (CX) and emp...

Most enterprises don’t have the time, interest or skill to continually monitor their cloud environments for efficiency—for example, to ensure that their instance sizes are adequate as application usage fluctuates; that they aren’t running idle virtual machines (VMs); or that they aren’t paying more than they need to. To help customers optimize thei...

Macro-economic and socio-political trends have had a considerable impact on the North American UCaaS market in the past four years. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. With...

This year’s survey—the first to collect cloud perception data from businesses around the globe—was conducted via the Internet in April 2019. The survey garnered responses from 1266 IT decision-makers from around the world who are responsible for the purchases of IT infrastructure, software, or services for their respective firms. Cloud is recogniz...

This research service provides a comprehensive overview of the US C5ISR industry, offering industry segmentation, funding/spending analysis, and competitive assessment. The C5ISR industry, based on platform type, is categorized into: 1. Computers 2. Command and Control (C2) 3. Communications 4. Cyber 5. Intelligence, Surveillance, and Reconnaissan...

Directory assistance is the largest available enhanced calling service afforded to subscribers. What started out as a simplistic, logical customer service feature has metamorphosed into a volume intensive multi-billion dollar industry, generating an entire sub-industry of third party providers and product complements. Directory assistance service i...

Reducing video rebuffering can be difficult. Going multi-CDN can provide several benefits for customers, such as better geographic coverage and, possibly, better economics. Adding live switching logic between the CDNs goes a step further and enables load balancing and redundancy in case of problems. Different layers of redundancy and different leve...

Most of the pet food products available in the market are similar. Innovative and multi-functional ingredients can facilitate differentiation. In mature markets like North America and Western Europe, consumers prefer premium products that act as a key for end-market growth. This trend is also related to the affordability of workers, which has incre...