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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Outstanding Customer Engagement Fuels Thailand's Customer Experience Outsourcing Services Market, 2020–2026
Lower Costs, Business Reslilency, and Access to Skilled Talent to Bring About Transformational Growth in the Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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24 Jan 2022  |  Global  |  Market Research
The Importance of Workforce Optimization in Modern and Agile Contact Centers
Workforce Optimization Enhances Agent Efficiency and Opens Up Extraordinary Opportunities to Improve Customer Experience
This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...
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14 Jul 2023  |  North America  |  Market Research
Growth Opportunities in the Global Tabletop Audio Conferencing Endpoints Market—Forecast to 2027
Future Growth Potential Beyond COVID-19
This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints, and the forecast of endpoint revenue and unit shipments until 2027. The report also discusses the trends, forecasts, an...
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01 Feb 2019  |  North America  |  Strategic Forecasting
IT and OT Silos are Breaking Down; Network Access Control 2.0+ Smooths Transition
NAC Foundational Device Visibility and Control for IT/OT Convergence
Historically, the focus of network access control (NAC) has been Authentication, Authorization, and Accounting (AAA). At its core, NAC enables mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever employees and data travel. Mobility, digitization, and the IoT are changing the ...
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26 Dec 2019  |  Global  |  Technology Research
Neural Networks: Key Business Applications and Benefits
An Overview of Neural Networks Technology, Key Applications, Trends, and Benefits
Neural networks is an advanced computational technology that is designed and built to work much like neurons in the human brain. This technology uses various optimization algorithms that recognizes hidden patterns of raw data to correlate, classify, and give desired output through continuously learning and improving approach. Neural networks improv...
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27 May 2019  |  Global  |  Market Research
2019 Technology Convergence Scenarios
The ‘2019 Technology Convergence Scenarios’ is a powerful technology foresighting deliverable built on the ‘Top 50 Emerging Technologies & Growth Opportunities’ research. Both outputs are offerings of the TechVision group, the global emerging technology, innovation, and convergence-focused practice of Frost & Sullivan. This deliverable analyzes th...
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23 Mar 2020  |  North America  |  Market Research
North American Biosolids Management Market, Forecast to 2024
Class A biosolids Set for Marked Growth as Municipalities Push Sustainable Practices
Class A biosolids management and processing technologies that deliver efficiencies and volume reduction are set to enjoy strong growth in the coming years due to the capacity constraints seen in landfilling and incineration. A societal push toward sustainable practices limits the expansion of landfills and sewage sludge incinerators. As a result, o...
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03 Jul 2020  |  Global  |  Market Research
Growth Opportunities in the Global Facility Management Market, Forecast to 2025
Preparing Facility Management Participants for Success After a Pandemic
The global Facility Management (FM) market is going through a major transformation driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if s...
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13 Jul 2020  |  Global  |  Market Research
2020 Update--Global Internet of Things (IoT) Devices Forecast, 2017-2026
Impact of COVID-19 on Adoption of IoT Devices
This study is an updated IoT Device forecast with 2019 as the base year. The forecast takes into account the impact that COVID-19 would have on the adoption and implementation of IoT devices in 2020. The study is a detailed forecast of the total number of IoT devices globally. The study is broken out by region: North America, Asia-Pacific, Europe, ...
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12 Nov 2020  |  Europe  |  Market Research
Strategic Analysis of the Belgium EV Market
A Nascent Market with Big Potential
The automotive industry is evolving rapidly. Electric vehicles have been introduced as a clean energy initiative and are now becoming an integral part of OEMs business strategies. Automakers like Volkswagen, Hyundai-Kia, and RNM are creating separate EV business units to be prepared for the expected EV boom. The surge in EV demand will, however, cr...
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Special Price $3,712.50 save 25 %