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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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30 Jul 2019  |  Global  |  Megatrends
Data Monetization, Forecast 2018–2022
Powering Innovation Through Data Monetization
An increasing number of companies are starting to build data-driven strategies to fuel growth in the upcoming data economy. Though in its nascent stages, data monetization is having a huge effect on many industry verticals. Every company will, at some stage, transform into a data company through direct or indirect approaches. However, there is a la...
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01 Aug 2019  |  Asia Pacific  |  Market Outlook
Outlook of the Asia-Pacific Automation and Control Market, 2019
Security Concerns and Vendor Sustainability Hinder Adoption of IIoT
This outlook provides information on the trends in the automation and control market in the Asia Pacific region. It is seen that demand in this region, especially Southeast EAsia is only likely to increase. This is also a relatively safer region for investment when compared to the more developed but maturing regions of North America and Europe. Th...
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19 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Brazil
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...
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19 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Argentina and Chile
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Argentina and Chile in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others over...
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24 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Colombia and Peru
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...
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26 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Mexico and Central America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market sizein Mexico and Central America and the Caribbean in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA ...
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08 Dec 2021  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...
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14 Oct 2019  |  North America  |  Market Research
Global Innovation in Oil and Gas Supply Chain Management, 2019
Advanced Technologies Enable Linear Supply Chains to Evolve Into Interconnected Digital Supply Networks
Determining which technologies to develop and communicating innovation’s value to include practices beyond Research and Development (R&D) is required to sustain a culture of continuous innovation and meet future demand in the upstream supply chain. However, the industry is still behind the curve in stressing this critical area. Upstream oil and gas...
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17 Oct 2019  |  Global  |  Market Research
Global Analytical Instrumentation Market in Pharmaceuticals, Biopharmaceuticals, and Nutraceuticals, Forecast to 2025
Growth of Biosimilars and Nutraceuticals will Drive Growth
The global pharmaceuticals, biopharmaceuticals, and nutraceuticals market includes market revenues of analytical instrumentation applied in the 3 segments. Analytical instruments are applied in research, development, manufacturing, quality control, and distribution of drugs. Some key applications include (and are not limited to) drug discovery and ...
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