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The global data center market continues to grow despite the pandemic and will experience a high growth trajectory over the coming years due to the rise in hyperscale data centers, investments, data creation and consumption, and data traffic volumes fueled by emerging technologies, such as 5G, edge, internet of things, and artificial intelligence/ma...

This market insight looks at the tools and strategies being used to harness the voice of the customer (VoC), as part of the broader industry effort to improve the customer experience. It incorporates customer use cases from interviews on customers VoC goals, initiatives, and best practices.

The pace of cybersecurity evolution accelerated over the past decade. What was once perceived as a box-ticking exercise became a business enabler. The main driver for this paradigm shift is the massive increase in the number and severity of cyberattacks on organizations, including small and medium-sized businesses. Typically, point cybersecurit...

The growth of the global business process management (BPM) industry was estimated to be $242.46 billion in 2022. The demand or process automation and AI will ensure that it grows at 5.7% year-over-year. Robotic process automation, AI, real-time analytics, and chatbots) and changing business models including digital platforms and cloud computing co...

Aircraft Turnaround Management (ATM) is a critical part of the aviation operational structure. ATM determines the operational success of daily tasks and minimizes or maximizes losses, depending on how well the operations are executed. In the past, this process relied entirely on airlines, with airports only providing the local infrastructure and re...

Healthcare challenges such as workforce shortages, decline in revenue and operating margins, patient payment collection issues, complex claims compliance requirements, and increased patient expectations for seamless experience are compelling healthcare providers to rethink their revenue cycle management (RCM) approach. Providers are realizing the i...

31 Aug 2020  |    |  Technology Research

Data Science Impacting the Pharmaceutical Industry Part II: Clinical trial Applications

Enabling faster analysis using advanced tools

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Clinical Trials, the most crucial step in drug discovery has never been in the forefront in adopting new technologies and transforming from the conventional protocols. With the development of AI/ML in the last five years, it has opened up a new horizon for transforming clinical trials. It has been proven that use of AI/ML tools can scan through la...

The Colombia business data communication services market analysis includes wide area network strategic services, such as multiprotocol label switching (MPLS), carrier Ethernet services, and dedicated internet access (DIA). MPLS services constitute nearly 62% of the total data communication services market with Ethernet and DIA making up the remaini...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...