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30 Jul 2019  |  Europe  |  Market Research
Information Technology/Operational Technology (IT/OT) Security Convergence in the Smart Building Technology Market, Forecast to 2022
Digitalization and Cyberattacks driving adoption of IT/OT Security in Smart Buildings
Automation, IoT, and digitalization are rapidly changing, and enterprise operations and building operations have not made an exception either. Today, smart devices control building management activities including temperature control, access control, lighting control, communication, and safety systems in many enterprises. At the same time, such conv...
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16 Dec 2021  |  Global  |  Customer Research
Impact of Mobile Devices and Apps on Customer Experience (CX)
Customer Perspectives on Excelling in CX in a Mobile World
With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...
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18 Jul 2022  |  Global  |  Market Research
Global Big Data Analytics Software for Test and Measurement Growth Opportunities
Industry 4.0 and Sensor Technology Innovations Power Transformational Growth
The global Big Data analytics software for test and measurement market is estimated to experience 7.8% compound annual growth rate from 2021 to 2026. It generated $70.8 million in revenue in 2021, with a base year growth rate of 4.9%. Its growth is attributed to the adoption of Industry 4.0 practices and advanced technologies for improved operation...
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30 Sep 2022  |  Global  |  Customer Research
CX Investments in the Manufacturing Industry 2022
Acceleration to Hybrid, Flexible, and Highly Secure Models
Improving customer experience (CX) ranks as the top corporate objective for the third year, followed closely by improving brand equity. Customer relationships are top of mind for manufacturers in 2022 as maintaining brand loyalty becomes increasingly complex, with the world quickly moving to digital channels. Companies are shifting from remote w...
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10 Oct 2022  |  Global  |  Market Research
Global Breach and Attack Simulation Market, Forecast to 2026
Lack of BAS Product Awareness Limits Adoption While Vendors Receive Pressure to Offer More Capabilities at Lower Costs
Cyberadversaries use sophisticated technologies to launch advanced and targeted attacks against organizations. As a result, organizations must proactively identify security blind spots to prevent significant damage. At the same time, security control validation takes time when organizations resort to traditional methodologies such as penetratio...
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27 Oct 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Customer Experience Outsourcing Services, Growth Forecast to 2028
The Future Growth Potential of Customer Experience Outsourcing Services is Driven by the Need for Digital Competency and Rightshoring Capabilities
This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...
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27 Oct 2022  |  Global  |  Market Research
Global Digital Risk Protection—Forecast to 2026
Rapid Digital Transformation of Businesses and Evolving Threat Landscape Drive Future Growth Potential of Global DRP
Demand for digital risk protection (DRP) solutions has skyrocketed with the rise in cyberattacks targeting an organization’s brand equity, customers, and employees. The COVID-19 pandemic accelerated the shift to remote work environments, causing many organizations to rush digital transformation initiatives, such as cloud migration, leading to incre...
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10 Nov 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Network Firewall Market Tracker, H1 2022
Stringent Regulatory Pressure and Rising Cyberattacks to Drive Future Growth Potential of the Asia-Pacific Network Firewall Market
In H1 2022, the APAC network firewall market saw a steady YoY growth of 13.0%. The market witnessed a slower YoY growth of 9.3% in Q2 2022, when compared to its double-digit YoY growth of 17.9% in Q1 2022. With a healthy YoY growth rate of 12.9% in H1 2022, the appliance segment remained the biggest form factor segment driving the overall network f...
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05 Apr 2017  |  Europe  |  Market Research
UK Automotive Aftermarket, Forecast to 2023
Capitalising on Growth of Ageing Vehicles and Used Car Sales, Which is Expected to Have a Compound Annual Growth Rate (CAGR) of 2.0% During 2016–2023
This report covers the Class 1-3 vehicles aftermarket in terms of volume (in million units) and value ($ million) across the UK. The base year for analysis is 2016 and the forecast period is 2017 to 2023.This research compiles findings from various deliverables published by Frost & Sullivan over the past 2 years. It covers growth prospects for the ...
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29 Jan 2020  |  Asia Pacific  |  Market Research
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day and Symposium, 2019
Cisco Weaving Artificial Intelligence (AI) Technologies to Drive Contact Center Success
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...
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