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The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...

Pandemic-induced market challenges are spurring innovation and progress toward safer and more convenient solutions, particularly in Europe’s connected automotive industry, where emerging use cases are shaping a new normal for consumers. Frost and Sullivan's Voice of Customer survey on in-car services and features in Europe explores customer usage o...

12 Nov 2020  |  Europe  |  Market Research

Strategic Analysis of the Belgium EV Market

A Nascent Market with Big Potential

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Key Issues Addressed

The automotive industry is evolving rapidly. Electric vehicles have been introduced as a clean energy initiative and are now becoming an integral part of OEMs business strategies. Automakers like Volkswagen, Hyundai-Kia, and RNM are creating separate EV business units to be prepared for the expected EV boom. The surge in EV demand will, however, cr...

This study examines the European corporate light vehicle leasing market across the passenger vehicle (PV) and light commercial vehicle (LCV) segments. Vehicle leasing solves several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To ensure focus on their core products and s...

Low economic growth and limited access to capital funding compel hospitals in Spain to adopt new purchasing and service models for imaging equipment. The drive to operationalize capital and service costs favors non-conventional business models in Spain over traditional capital-intensive purchasing and service models. Vendor-customer engagement over...

Tightening emissions regulations, the Clean Vehicles Directive, and government subsidies increasingly drive European bus operators to purchase electric buses for their fleets. However, putting more electric buses on the road requires sufficient charging infrastructure. Most electric fleets operating in Europe use only depot charging or a combinatio...

This Frost & Sullivan report provides a comprehensive analysis of the European aftermarket parts buying groups and distributors ecosystem for automotives. It examines key macroeconomic trends, regional industry dynamics, and regulatory developments shaping the market. Six major buying groups and three leading distributors in each focus country (the...

This report covers the Class 1-3 vehicles aftermarket in terms of volume (in million units) and value ($ million) across the UK. The base year for analysis is 2016 and the forecast period is 2017 to 2023.This research compiles findings from various deliverables published by Frost & Sullivan over the past 2 years. It covers growth prospects for the ...

Despite having disrupted most markets in terms of sales and profitability, the pandemic has ignited the minds for building a safer and convenient environment. Making the best of the situation is the connected automotive industry with trending use-cases that build the new normal across consumers. Adapting to the newer form of travel, Frost and Sulli...