Search results for: 'score pace'

Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

Infographics

×

The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

The growing complexity of software development and production environments and the overload of noise and risk associated with sprawling tools in the fast-paced software development process create challenges for organizations in gaining consistent visibility and control over their security posture. This makes it more difficult for organizations to m...

This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

This study provides forecasts for the Asia Pacific (APAC) customer experience (CX) management market from 2023 to 2030. CX has become a prominent competitive differentiator in the digital age as customers increasingly expect memorable experiences that make them feel valued and appreciated. Organizations that understand customer sentiment and future...

2025 was a year of mixed outcomes for the shared mobility ecosystem. Electrification saw a huge uptake in the bikesharing segment, especially in North America. While the penetration of electric vehicles (EVs) in ridehailing slowed down, demand response transit (DRT) picked up pace, with nearly 375 new services launched globally, spearheaded by expa...

04 Mar 2020  |  North America  |  Market Outlook

2020 Global Commercial Aerospace Outlook

The Pressure is off in the Long-standing Duopoly between Boeing and Airbus as Boeing will Now have to Regroup and Recover

Infographics

×

Key Issues Addressed

The global commercial aerospace market saw a year of turmoil in 2019 as the Boeing 737 MAX saga disrupted production. 2020 is going to be a year of reconfiguration that will not only affect Boeing, but the entire industry as well. The company is going to be pressured to make a large announcement this year in terms of a future airframe that will bri...

Australia is one of the most mature data center services markets in the Asia-Pacific region. Despite facing intensifying competition from other countries in the region, including Singapore and Malaysia, the market continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals (bank...

13 Apr 2020  |  North America  |  Frost Radar

FROST RADAR™: Global Mobility-as-a-Service Market, 2020

Benchmarking Future Growth Potential

Infographics

×

New mobility services such as carsharing, bikesharing, ridesharing, ride hailing, and demand-responsive transit (DRT) have brought the concept of shared mobility to the center stage. Environmental concerns, congestion, lack of parking, vertical expansion in most emerging cities, and smart city initiatives have propelled a revolution from single-occ...