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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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13 May 2026  |  Global  |  Market Research
Enterprise Connect 2026 — From AI Capability to Accountability
Driving ROI at the Speed of AI
Enterprise Connect 2026 emphasized a key shift in the CX market: artificial intelligence has transitioned from being experimental to becoming a reliable, operational asset that delivers measurable outcomes. We anticipated this trend in the latest Frost & Sullivan annual outlook report titled “Top 10 Strategic Imperatives in the CX Industry – 2026 t...
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13 Feb 2013  |  North America  |  Market Research
Strategic Analysis of the Global Marine Composites Market
Smaller Marine Crafts Expected to Drive Composites Usage
This study covers the global marine composites market; composites are used to achieve weight reduction in recreational marine crafts amid fuel efficiency requirements and operating cost concerns. The research includes a market overview, manufacturing trends, and market drivers and restraints for growth. Moreover, it examines pricing, demand, and ap...
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12 Sep 2014  |  North America  |  Market Research
Global Programmable Direct Current (DC) Power Supplies and Electronic Loads Market
Stable Growth Dictated by Economic Progress and Product Innovation
Although the global programmable DC power supplies and electronic loads market is mature, it continues to exhibit consistent and continuous demand. Industry test equipment vendors specialize in robust test solutions and systems. The sector is characterized by intense competition and limited product differentiation. This study contains global market...
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04 Aug 2010  |  Asia Pacific  |  Market Research
Indian Distribution Transformer Market
The Indian economy is witnessing signs of restoration and so is the power sector. A shift in the Government of Indias focus to strengthen the power T&D system opens up abundant opportunities for the transformer markets. The Indian distribution transformers market is predominantly unorganized with few participants supplying higher range of distribu...
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30 Sep 2015  |  Asia Pacific  |  Market Research
Strategic Analysis of Rail Market in Southeast Asia
Key Trends and Implications
This strategic analysis provides an insight into the growth opportunities in Southeast Asias rail market in emerging countries. The study discusses key trends, mega trends implications, market drivers and restraints, opportunities, market size, and future rail development. It also provides an overview of the railway operators in Malaysia, Thailand...
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26 Dec 2020  |  Global  |  Technology Research
Growth Opportunities for Polymers in Personal Care
Innovations in Biopolymers and Naturally Derived Polymers Changing Industry Dynamics
Polymers play an important role as an emulsifier, rheology modifier, thickener, conditioning agent, and delivery system, among others in the personal care industry. The majority of the polymers dominating the personal care industry are of synthetic origin; however, due to stringent regulations on synthetic polymers especially microbeads proposed by...
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08 Jan 2021  |  Europe  |  Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
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20 May 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Managed Security Services Market, Forecast to 2022
Lack of In-house Cybersecurity Skills Drives MSS Adoption
In 2017, the Indian MSS market recorded a growth of 27.9% on a YoY basis. The MSS market witnessed a growth in the uptake of services because of the increased digitization and the expanding landscape of advanced threats. The Indian Government continued to focus on the move toward ‘Digital India’ and emphasized on the rising need to make the digit...
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07 Jan 2019  |  Asia Pacific  |  Market Research
Commercial MRO Market in Indonesia, 2018
Indonesian Commercial MRO Market Hovering Around a Billion Dollar Mark in 2018
This study aims to evaluate the0 commercial aircraft fleet and maintenance, repair and overhaul (MRO) market in Indonesia consisting of the current fleet (as of 2018), and segmented based on multiple criteria. It also focuses on the market trends, technology megatrends, and opportunity areas. Among all Southeast Asian nations, Indonesia is the larg...
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