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Enhancing customer experience tops the list of manufacturers’ goals for 2023. To meet escalating customer demands, these enterprises are taking steps, such as adding new services and products; expanding customization capabilities; offering multiple contact channels; and enabling remote, always-on services, portal-based ordering, and account access....

One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:Automated i...

Agrochemicals, or agrichemicals, are chemical products used for crop protection and/or crop nutrition in agriculture. Over the past 2 years, the global geopolitical situation has significantly impacted the supply and demand of chemical fertilizers and pesticides. This Frost & Sullivan study discusses industry trends, drivers, and challenges and the...

This issue of the Nanotechnology Opportunity Engine profiles significant nanotechnology advancements for various industrial applications. The featured innovations include Ceramic-based Nanocoating Solutions for Surface Protection, Liquid-repellent Nanocoating Technology for Surface Protection, Seaweed-derived Nanocellulose for Multi-industry Usage,...

The report offers a detailed strategic assessment of outsourced non-destructive testing (NDT) services across Saudi Arabia, the UAE, Kuwait, and Bahrain. As infrastructure projects, offshore developments, and plant maintenance programs expand across the region, the demand for advanced inspection services is growing rapidly. This study focuses exclu...

In the last couple of decades, the valve manufacturing industry was focused on identifying low-cost manufacturing destinations as ‘Outsourcing’ had huge pricing benefits. Despite the pricing benefits, low quality and late delivery were serious concerns to the manufacturers and end users. Has the situation changed in recent years? Are valve manufact...

Artificial intelligence (AI) is a key driver for Industry 4.0, with the potential to disrupt numerous business verticals. The technology’s ability to perform human-like cognitive functions such as learning, reasoning, problem solving, planning, and self-correction, and to make decisions based on simulations drives its large-scale adoption. Currentl...

This edition of the Industrial Bioprocessing TOE features information on innovations in wood-to-textile fiber production, plastics circularity, protein production, sustainable transport fuels, sustainable agriculture, carbon recovery, and decarbonized concrete, among others.The Industrial Bioprocessing TOE provides intelligence on technologies, pro...

Non-destructive testing (NDT) involves examination of an object without impacting its current or future usefulness. The ability of NDT to inspect an object without affecting its operating performance provides an excellent balance between quality control, and cost effectiveness. The NDT equipment market can be segmented based on technology into ultr...