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Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...

Home energy management systems (HEMS) is a technology platform that monitors, manages, and controls home functions such as HVAC, lighting, solar PV, and other appliances in a residential building. The HEMS market is expected to grow at an accelerated rate for the next 7 years. The concept of HEMS has evolved over the last few years, where the focus...

This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

This edition of the ITCC Technology Opportunity Engine explores growth in AI-integrated consumer behavior, explainable AI, seamless gaming, feature-flag tech, intelligent signal processing, e-SIM platforms, custom software, video intelligence, automated workflows, AI support agents, network APIs, real purchase data, edge digital twins, dynamic rewa...

07 Oct 2021  |  Europe  |  Frost Radar

Frost Radar™: European Managed SD-WAN Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The European managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Compared to other regions of the global managed SD-WAN services market, Europe ranks second, just behind North America. SD-WAN deployments have been increasing during the last 2 to 3 years in Europe, showing a prefer...

Digital experience platforms (DXPs) are becoming the central layer for managing, delivering, and optimizing digital experiences across channels. As organizations balance increasing content demands, personalization requirements, and governance pressures, the role of the DXP is expanding beyond content management into orchestration—connecting systems...

As the threat landscape continues to evolve, with cyber threats becoming more sophisticated and complex in nature, it is imperative that organizations shift to a proactive cybersecurity approach. Cyber Threat Intelligence (CTI) provides the necessary information to achieve that. CTI, which refers to the collection of insights about threats, is a...

This Frost Radar evaluates the evolving smart nutraceuticals landscape as consumer awareness of cognitive health, lifestyle-related stress, and healthy aging creates demand for scientifically validated, natural, and multifunctional brain health solutions. The market remains fragmented, with differentiation increasingly shaped by clinical evidence, ...