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This study covers market and technology trends and provides market sizing and forecasts for the World Outbound Dialing market. Among the types of outbound (telephony) contact methods are predictive, preview, power dialing. Contact centers are feverishly attempting to maximize their effectiveness to serve customers on inbound and permission-based, o...

Revenues tracked in this study are based on the number of OTP and USB devices sold in 2008. Middleware and back-end authentication software is discussed in this study but some of the hardware authentication device middleware and back-end software is used for purposes other than network authentication; therefore, revenues and market dynamics for tho...

This research service covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for gr...

This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...

This Frost & Sullivan research service on the global network monitoring switches market provides detailed market forecasts, drivers, and restraints as well as market shares and a competitive analysis of participants from 2012 to 2022. It covers the various types of network monitoring switches—basic/matrix switches versus intelligent switches and fi...

The research service sets the stage for visionary thinking by identifying and analyzing various Mega Trends in Indonesia that will impact and shape the country’s economy, society, and culture. For the purpose of this study, Mega Trends are categorized as urbanization, society, economy, technology, infrastructure, business, health and wellness, and ...

This Frost & Sullivan research service is an analysis of the Latin American data communications services market and provides market sizing and forecasts by both country and technology. It does this both in terms of lines and of revenues from 2015 to 2021 and in terms of market share figures. In this research, Frost & Sullivan's expert analysts thor...

Pressurised defence budgets and changing military priorities are expected to significantly affect the training and simulation market growth. However, this negative impact is mitigated by transitioning economies extending their fleet sizes and the global modernisation trend, comprising mostly new procurements of advanced weapon systems and complex c...

This research service assesses industry participation in the global military naval vessels platforms market and identifies key trends and market characteristics for new platform procurements and platform modernisation. The analysis considers 13 main military naval vessel platformssuper carriers, light aircraft carriers, amphibious vessels, cruiser...