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- Systems can be designed to empower employees and consumers to self-serve for greater efficiency or leverage third-party data sou
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24 Jun 2020  |  Latin America  |  Market Research
IoT Ecosystem—Latin American Operator Strategies, 2020
Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions
The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Jul 2019  |  Latin America  |  Market Research
Challenges and Opportunities for On-Premises Unified Communications Vendors, Forecast to 2025
Mining Hidden UC Opportunities is the Key to New Growth
The traditional on-premises unified communications (UC) market is very mature and is experiencing pressure from both internal and external competitive forces. Premises-based solution vendors are facing challenges from a variety of competitors including disruptive unified communications as a service (UCaaS) providers, network service providers offer...
$1,500.00
Special Price $1,125.00 save 25 %
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23 Mar 2023  |  Latin America  |  Market Research
Cloud Contact Center Solution Market in Latin America, Forecast to 2029
Automation, AI, and Analytics Create Opportunities for Differentiation
The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Sep 2021  |  Latin America  |  Market Research
Latin America in the Post-pandemic World
IT/Telecom Buyers’ Perspective On Communications and Collaboration Investment Priorities
This study provides the data collected through an online survey of 468 IT and telecom decision-makers across several customer size segments and diverse industries in Latin America. The survey was conducted during November and December of 2020. Respondents were qualified as follows: • IT/telecom decision-maker in organizations with 10+ emplo...
$4,950.00
Special Price $3,712.50 save 25 %