Search results for: 'field digitalization'

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores transformative innovations reshaping enterprise digital infrastructure. It showcases advancements across cloud-native platforms, edge computing, AI, and immersive technologies. Highlighted solutions include a unified edge management system streamlin...

Flexible generation capacity and storage are key elements of the energy transition and the continued expansion of intermittent renewable energy (RE) because they offer unparalleled flexibility to optimally deliver energy and ancillary services. Frost & Sullivan forecasts global grid-scale battery energy storage systems (BESS) to experience rapid ex...

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...

People flow solutions (PFS) is a term newly introduced in the building systems industry. It generally defines the technologies or solutions applied for people flow control and management in and outside of a building. PFS has an increasingly significant role to play in conjunction with the rapid urbanization, where human and road traffic are getting...

05 Dec 2022  |  Global  |  Market Research

Global Building Management Systems Growth Opportunities

Digital Solutions and Sustainability Outcomes are Vital for Vertical Market Expansion

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The global building management system (BMS) market is being revolutionized by increasing industry convergence and the emergence of innovative technologies. This has led to a rapid increase in the digitalization of buildings, resulting in a spurt in demand for smart buildings and BMS systems. These technologies are causing significant disruptions, i...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

11 Aug 2025  |  Global  |  Market Research

Airport Security Solutions, Global, 2025–2030

Ongoing Digitalization is Resulting in Transformational Growth

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The air travel industry is experiencing a strong rebound after the COVID-19 pandemic. With passenger traffic volumes now exceeding pre-pandemic levels, air traffic resurgence has been fueled by several factors, such as the lifting of international travel restrictions, the reopening of national borders, and a surge in demand from travelers eager to ...

The need for innovation is driving growth in disruptive business models. Traditional industries such as transportation, housing, delivery, finance, and banking have been challenged by new entrants with disruptive business structures which are challenging the old regulatory rules that previously governed the markets. Emerging technologies such as AI...

14 Jun 2022  |  Global  |  Megatrends

Global Frictionless Commerce Growth Opportunities

Enhancing Customer Experience through the Convergence of Physical and Digital Retail

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The retail industry is undergoing a transformational shift wherein physical and digital customer experiences are converging. Retailers want to leverage digital tools that will help them derive contextual, behavioral, and location-based information to create unique and engaging customer experiences. Digitalized eCommerce platforms will enable fricti...