Search results for: 'spark plug'

The customer experience (CX) automation market has reached an inflection point. Legacy interactive voice response systems and rule-based chatbots, designed to route and deflect rather than understand and resolve, are being displaced by a new generation of intelligent virtual agents (IVAs) capable of comprehending intent, maintaining context across ...

The EMEA managed security services (MSS) market is undergoing rapid transformation as organizations face escalating cyber threats, growing operational complexity, persistent talent shortages, and an increasingly demanding regulatory landscape. This Frost Radar™ study assesses the competitive positioning of leading MSS providers in EMEA in 2026, ben...

This Frost Radar™ provides a perspective on market trends and an assessment of 12 growth and innovation leaders in the industrial extended reality (XR) hardware industry. It analyzes vendors offering immersive XR hardware solutions for industrial applications, specifically, augmented reality (AR), mixed reality (MR), and virtual reality (VR) techno...

Biologics, particularly peptide and protein therapies, are a rapidly growing therapeutic area because they can target complex biological pathways with high efficacy. These therapies are becoming important in oncology, metabolic disease, and autoimmune conditions supported by the growing global disease burden and growth in areas such as GLP-1s and m...

The North American carrier Ethernet services market is in the mature stage of its lifecycle, with revenue growth under pressure from price compression, market saturation, and the broader adoption of SD-WAN using multiple underlay technologies. Providers interviewed for this analysis identified 1 Gbps and 10 Gbps as the most commonly requested Ether...

Utilities are entering a phase of selective, use-case-driven investment in meter data management (MDM), where funding is tied to measurable operational and commercial outcomes rather than platform modernization alone. The most consistent priorities in which utilities are willing to invest include interval and complex billing/settlement, outage data...

22 May 2026  |  Global  |  Frost Radar

Frost Radar™: Digital Identity, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Digital identity is moving from isolated national ID programs to interconnected ecosystems including governments, enterprises, and platforms. Public sector investments in foundational IDs, biometrics, and trust frameworks now intersect with private sector demand for reusable, high-assurance identity in banking, telecom, travel, and digital services...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

27 May 2026  |  Global  |  Frost Radar

Frost Radar™: Privileged Access Management, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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As enterprises accelerate adoption of hybrid and multicloud environments, SaaS applications, DevOps pipelines, automation, and AI‑driven systems, privileged access has expanded rapidly across human users, machines, workloads, third‑party identities, and emerging AI agents. This has exposed the limitations of legacy, vault‑centric privileged access ...