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As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

Business operations and consumer engagements are rapidly moving to an environment that is permanently online and permanently connected. End consumers demand a user experience that enables them to switch between multiple applications and devices seamlessly. However, a seamless customer experience across numerous applications requires an open net...

18 Mar 2022  |  Global  |  Frost Radar

Frost Radar™: 5G Network Infrastructure, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan defines 5G network infrastructure to include the following: • Radio access networks (RAN) • Transport networks • Core networks, which may include one or more edge networks 5G introduces many disruptive technologies, from new chips and devices to new network architectures, that will impact all areas of network infrastructure....

As we begin 2023, the polymers and composites industry is at the forefront of sustainability conversations. On the one hand, these materials will be key to a net-zero future, with innovations enhancing the energy efficiency of end products such as wind turbines and electric vehicles. On the other hand, work to improve the sustainability of plast...

From an extremely competitive and fast-growing field of more than 70 extended detection and response (XDR) participants globally with revenue greater than $1.0 million, Frost & Sullivan independently plotted 17 of the top companies in this Frost Radar™ analysis. In 2023, XDR is showing impressive revenue growth in the cybersecurity industry after...

Frost & Sullivan's Voice of the Enterprise Security Customer study on cloud security is a high-level overview of trends in the cloud security sector that also groups vendors based on ranges of net promoter score (NPS). A more granular view of the survey data, including specific NPS for vendors, is available in the full version of Frost & Su...

An upcycled ingredient is an ingredient produced by the valorization of byproducts obtained from processes along the agro-food industry value chain that can re-enter the food value chain as part of a new product. In practice, the food system can get more out of less by creating two or more products out of resources that formerly produced only o...

The North American carrier Ethernet services market is in the mature stage of its lifecycle, with revenue growth under pressure from price compression, market saturation, and the broader adoption of SD-WAN using multiple underlay technologies. Providers interviewed for this analysis identified 1 Gbps and 10 Gbps as the most commonly requested Ether...

The Indian logistics industry is in the midst of a transformation as manufacturers and shippers look for ways to cut costs by reducing supply chain waste and the dependence on manpower. Logistics often is a target for efficiency improvements: customers are demanding more personalized services with a focus on speed and cost. In the past 5 years, l...