Search results for: 'ranging agent'

This research service focuses on the global market for oleochemicals. Oleochemicals have wide-ranging applications due to the diverse properties that exhibit the needed performance, making them highly adaptable in various industries such as personal care and cosmetics, soaps and detergents, lubricants, rubber and plastics, mining and oilfields, and...

The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...

Investments in CX are Accelerating to Tackle COVID-19 Challenges in the Manufacturing Industry Businesses are often unable to keep up with the expectations of today’s sophisticated customers. Competition is a click away in this digital world, and social media can make or break a business. To compete in this environment, both B2C and B2B organizatio...

Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...

The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...

The global automotive aftermarket offers a safe haven for suppliers and investors, but there is very little information available to help them identify new opportunities in emerging countries. In response, Frost & Sullivan has created a new research tool aimed at helping its subscription partners grow. Analysts have developed estimates of the marke...

The Australia and New Zealand industrial protective clothing market is expected to experience steady but constrained growth from 2015 to 2017, affected by the drastic slowdown in the resources sector. Nevertheless, the robust growth in the construction sector, especially in residential construction, will sustain demand from 2015 to 2021. With the p...

This research service presents a detailed analysis of the truck market in Turkey and focuses on medium and heavy duty truck segments. This study assesses the market from 2012 to 2021. The market has been segmented by tonnage and axle type, and covers the key models, average product-price range, and vehicle specifications in the various segments. In...