Search results for: 'mega technology'

In a constantly growing field of more than 120 industry participants across North America and Latin America, Frost & Sullivan independently plotted 12 of the top companies in this Frost Radar™ analysis. The market is populated by three types of companies. Professional service firms leverage their consulting pedigree to provide top-tier consulti...

The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....

Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...

Providing enhanced customer experience is becoming a strategic imperative for enterprises to compete and differentiate their brand in the global market place. Evolving customer demands and technologies require companies to adapt rapidly and offer customers what they want, when they want, and where they want. This means that customers will be provid...

20 Dec 2020  |  Global  |  Frost Radar

Frost Radar™: Global Energy-as-a-Service Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Enabling digital technologies, evolving energy market designs, and active customer participation play an inherently critical role in the ongoing transition occurring within the power market. Increasingly, the reduction of electricity consumption and carbon footprint are the main drivers for a holistic energy solution. With the increasing uptake of ...

The biggest growth opportunities for communications service providers (CSPs) and their suppliers will be in helping a wide variety of industries and companies utilize 5G to accomplish things never before possible. Disruptive technologies make 5G look much different, behind the scenes, than 4G LTE. The network is now cloud-based and virtual and can...

The Brazilian power market is going through a transformation driven by current and upcoming changes in regulation as well as the spread of digital technologies and flexible and distributed assets. Global “3D” trends (decarbonization, decentralization, and digitalization) are shaping the power generation matrix to 2030 and disrupting businesses and ...

Social media analytics is the process of evaluating and examining data about conversations on social media platforms to understand customer preferences and gain competitive intelligence. Social media analytics can be predictive, prescriptive, or descriptive and help businesses understand different parts of a problem, thereby enabling them to tackle...

Environmental concerns resulting from the increasingly apparent climate change effects drive the worldwide adoption of sustainable transportation. With governments phasing out vehicles that run on fossil fuels through stringent emissions regulations, people are purchasing electric vehicles (EVs) in significant numbers. The global EV market recorded...