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17 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...
$15,000.00
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17 Mar 2020  |  Asia Pacific  |  Market Research
The Philippines' Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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11 May 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
Indian Petrochemical Feedstock and Downstream Derivatives Growth Outlook, 2020
The Indian Petrochemicals Market is Expected to Cross the INR100 Billion Mark in 2020, Driven by Robust End-use Growth, Technology
Throughout 2019, India’s petrochemicals segment exhibited steady growing demand and diversified investments in the country. After experiencing a lull in 2018, the overall investments rebounded in 2019 especially in areas such as rural roads, highways, housing, auto, cement & steel, and chemicals & petrochemicals. The US-China trade war has been fav...
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08 Jul 2020  |  Global  |  Market Research
Growth Opportunities in Test and Measurement in the IOT Market, Forecast to 2025
The proliferation of M2M devices has been dampened due to the COVID-19 pandemic; while connected home will continue to remain a prominent area, connected health will have a higher degree of growth.
Machine-to-machine (M2M) devices and connections will experience significant growth during the forecast period. Key areas of application include connected homes, work, cities, cars, and health, with the connected homes segment securing a significant share in the market. The COVID-19 pandemic outbreak, which started in December 2019, took the world ...
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24 Dec 2020  |  Asia Pacific  |  Market Research
OEM Standardisation and Strategic Partnerships Driving the ANZ Connected Trucks Telematics Market
Focussed Collaborations with Definite Growth Strategies to Stabilise the Telematics Business in the Region
The Australia and New Zealand (ANZ) connected trucks telematics market is moving ahead with a steady growth rate despite the impact from the Coronavirus (COVID-19) pandemic. The market is dominated by prominent telematics industry leaders, and also OEMs who are vying for an equal market share. Telematics technology is expected to grow eventually as...
$4,950.00
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28 Jun 2021  |  Asia Pacific  |  Tracker
Singapore Facilities Management Cost Tracker, 2021
Increase in Manpower Costs Spurs Transformational Growth Strategies of FM Companies in Securing New Contracts
This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...
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21 Jul 2021  |  Global  |  Market Research
Global Airport Digitalization Growth Opportunities
Digital Technologies and Data Analytics Drive Transformational Growth
The airport digitalization market is a growth market estimated to generate more than $8.52 billion in revenue by 2030. A highly fragmented market, the top five companies contributed approximately 55% to the global revenue market in 2020. This figure is not expected to change significantly over the forecast period (2021–2030). The top companies in t...
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06 Aug 2021  |  Global  |  Customer Research
US Vehicle Subscriptions—Voice of Customer Analysis, 2020
Currently, the Market Potential for Used-car Subscription in the US Ranges from 400,000 to Approximately 1 Million Units, and 10% of All New Vehicles Retailed in 2025 are Expected to Be Offered Under the Vehicle Subscription Business Model
Globally, the US continues to be the leading market to test and launch vehicle subscription offers. Frost & Sullivan estimates about 32 vehicle subscription programs in the US at various stages of life cycle in 2018, and it is expected to witness more than 50 programs by 2025. Frost & Sullivan carried out more than 2000 interviews among potential c...
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01 Sep 2021  |  Global  |  Market Research
Global BEMS and HEMS Emerging Technologies, Business Models, and Growth Opportunities
Connectivity and New Technology Convergence Unleash the Potential of AI and IoT and Launch Innovative Applications
Building energy management is now a cornerstone of building energy sustainability. Mass digitization targets building systems management and focuses on occupant health and well-being, enabling proactive performance improvements and making buildings more human-centric. The COVID-19 pandemic emphasizes the importance of minimizing ecological footprin...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
$3,000.00
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