Search results for: 'tech technology'

Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...

This is an in-depth analysis of the top 15 growth and innovation leaders in the global content delivery network (CDN) market. Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations tha...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

Modular construction is a type of construction where building units are prefabricated off-site in a controlled manufacturing plant and then transported and assembled on-site. This process reduces construction time, produces less waste, and is more cost-effective than conventional construction methods. In this study, Frost & Sullivan focuses on mate...

In today s business environment, privileged access can include human and non-human users beyond the IT team. The proliferation of privileged accounts and their privileged access points are vulnerable entry points for hackers. The rising adoption of cloud-based infrastructure and services expands the attack surface further and introduces significant...

Access control solutions are the cornerstone of numerous organizations physical security measures used to safeguard all facility entry and exit points as well as protect employees, customers, and assets from security risks. Due to their longstanding use, these solutions have not evolved much in the past few decades, despite digital advancements in...

US President Donald Trump imposed a 25% tariff on imports of passenger vehicles, light trucks, and certain automotive parts (engines, transmissions, powertrain parts, and electrical components, among them) on March 26, 2025. He also announced a more comprehensive set of “reciprocal tariffs,” starting at 10% on almost all goods from most countries.S...

28 Jul 2021  |  Global  |  Market Research

Global Pharmaceutical Packaging Materials Growth Opportunities

Future Growth Potential Enhanced by Increasing Development of Complex Biologics

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The pharmaceutical packaging materials market comprises the following segments: plastic, glass, and others, which includes aluminum, rubber, and paper. By end-product type, the market has been divided into oral drugs, drops and sprays, topical medicines and suppositories, and injectables. Packaging plays a pivotal role in the pharmaceutical indus...

23 Mar 2020  |  North America  |  Market Research

North American Biosolids Management Market, Forecast to 2024

Class A biosolids Set for Marked Growth as Municipalities Push Sustainable Practices

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Class A biosolids management and processing technologies that deliver efficiencies and volume reduction are set to enjoy strong growth in the coming years due to the capacity constraints seen in landfilling and incineration. A societal push toward sustainable practices limits the expansion of landfills and sewage sludge incinerators. As a result, o...