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- Applications and Growth Opportunities for AI Governance Platforms
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics
The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Fueling Hong Kong Contact Center Applications Market, Forecast to 2026
Demand for Personalisation and Multilingual Support to Drive Future Investments
The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Indian Contact Center Applications Market, Forecast to 2024
The Adoption of WFM and Analytics is Set to Grow
The Indian contact center application market grew by 2.5%, reporting market revenue of $66.8 million in 2017. The market is forecast to grow at a CAGR of 3.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia,...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Indonesian Contact Center Applications Market, Forecast to 2024
The Need for Digital Convenience has Created Opportunities for Multichannel Customer Interaction
The Indonesian contact center application market declined by 6.6% in 2017 and reported market revenue of $13.9 million. The market is forecast to grow at a CAGR of 4.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, ...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Malaysian Contact Center Applications Market, Forecast to 2024
The Demand for Omnichannel Solutions will Serve as a Driver
The Malaysian contact center application market grew by 6.5% in 2017 and registered market revenue of $14.1 million. The market is forecast to grow at a CAGR of 3.0% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2024
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center application market grew by 0.1% in 2017 and generated market revenue of $20.8 million. The market is forecast to grow at a CAGR of 4.4% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Taiwanese Contact Center Applications Market, Forecast to 2024
Price Sensitivity Remains Despite Overall Market Maturity
The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017. The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, ...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Vietnamese Contact Center Applications Market, Forecast to 2024
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...
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30 Aug 2018  |  Asia Pacific  |  Market Research
Application of Big Data Analytics in Construction Industry, Forecast to 2022
With Big Data Coming Into Picture Construction Industry is Expected to Witnesses Transformational Growth
Big Data solutions are emerging across the construction industry, driven by increased connectivity and Internet usage, the rapid proliferation of connected vehicles, and the continued investment in Big Data analytics innovations. However, the threat of data privacy and security continues to challenge potential adoption as businesses are still strug...
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