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This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

Global grid-scale battery energy storage system (BESS) deployment experienced unprecedented growth in 2023, expanding 159.5% from 2022. The year 2024 will break another record in new installations, with deployments of 41.84 GW/104.67 GWh. BESS has rapidly become the fastest-growing clean energy technology, driven by the growth of wind and solar ...

This research, ‘Innovations in Smart Metering Enabling Grid Modernization’ focuses on the emerging innovations and the latest developments in the smart metering industry including Advanced Metering Infrastructure (AMI), meter data management systems (MDMS), sensor ecosystem, networks and communications, systems integration, and digital engagement p...

According to business respondents to the 2024 Frost & Sullivan Global Cloud User Survey, artificial intelligence (AI) has now surpassed cloud as the most important aspect of digital transformation. As such, companies continue to build hybrid, multicloud environments to support AI deployments that meet business goals, such as revenue growth, improve...

The ongoing global and regional efforts to decentralize and decarbonize the energy industry result in an increasingly digitized network that will be a more interconnected, intelligent, and responsive energy infrastructure continuously generating substantial amounts of data. However, the industry historically lacks innovative technologies and operat...

Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline IT infrastructure and drive digital transformation. The transition to cloud computing introduces a huge number of new cyber risks and attack vectors, leaving organizations susceptible to a variety of cybersecurity...

Utilities are entering a phase of selective, use-case-driven investment in meter data management (MDM), where funding is tied to measurable operational and commercial outcomes rather than platform modernization alone. The most consistent priorities in which utilities are willing to invest include interval and complex billing/settlement, outage data...

The cloud application market has entered a defining moment—one shaped by rapid technological breakthroughs, geopolitical uncertainty, and rising enterprise expectations. What was once a steady shift toward SaaS and digital workflows has now transformed into a far more complex landscape, where autonomy, sovereignty, resilience, and intelligence are ...

The healthcare cloud market is undergoing rapid transformation, driven by strategic imperatives that will redefine industry dynamics in 2026. Frost & Sullivan’s analysis identifies 10 critical shifts shaping this evolution, anchored in technological innovation, regulatory compliance, and operational resilience. Cloud adoption is no longer limited t...