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The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about 50% of the contact centers in North America use hosted or cloud solutions, and that percentage is expected to reach more than 90% by 2016. Although small and medium contact cente...

10 Feb 2022  |  North America  |  Market Research

Global Digital Smart Borders Growth Opportunities

Defining Future Growth Strategies for Different Ports of Entry

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Key Issues Addressed

The COVID-19 pandemic has hit the travel industry hard, with a total collapse of international travel. In 2020 and 2021, airline passenger numbers decreased by 60%, causing massive job and cumulative revenue losses of about $498 billion. The last 2 years have demonstrated that the world will likely continue to grapple with some form of the COVID-19...

Climate change is one of the main factors contributing to the extended duration and expansion of wildfires worldwide. In response to this new global scenario, firefighting agencies are adopting technologies to prevent, suppress, and recover from wildfires. Commercial drone platforms are being integrated into existing firefighting workflows to reduc...

This study examines major automotive aftermarket parts distributors and retailers in North America (the United States and Canada) between 2019 and 2023. The research highlights the trends, impact of technological evolution, shifting market dynamics, and product and customer engagement. By profiling key distributors and retailers, this study exp...

This Frost & Sullivan study examines the current state of the global commercial unmanned aerial systems (UAS) market for the mining industry, highlighting the main factors contributing to growth. Similar to other UAS markets, commercial UAS for the mining industry has grown rapidly in the past decade, witnessing important technological advanceme...

This Frost & Sullivan study analyzes the global commercial unmanned aerial systems market for the oil and gas industry, highlighting the main market drivers, restraints, trends, challenges, and growth opportunities. In 2022, the commercial UAS market for the oil and gas industry generated $186.2 million in revenue. The most relevant applications of...

IIoT (Industrial Internet-of-Things), came into reality during the advent of Industry 4.0. The technology provided immense data communications and connectivity between all devices. The fourth industrial revolution changed the whole manufacturing spectrum. The technology helped manufacturers to tremendously increase their efficiency and productivity...

From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...

This Frost & Sullivan study examines the current state of the global commercial unmanned aerial systems (UAS) for professional entertainment market, highlighting the main causes of growth. Similar to other UAS markets, commercial UAS for professional entertainment has been growing rapidly in the past decade, witnessing important technological a...