Search results for: 'pfrt growth changers'

08 Aug 2024  |  Global  |  Customer Research

CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

Customer Perspectives

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In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

The rapid proliferation of remote or hybrid workforces, the widespread adoption of SaaS applications, and the increasing volume of web-based cyberattacks have elevated the browser as a significant attack surface, providing an initial breach foothold for cyber adversaries. As the volume and complexity of web-based attacks increase, the browser attac...

This research analyzes the Brazilian agricultural tractor aftermarket. It examines market service and maintenance trends, evaluating market demand for select aftermarket components. Year-round harvests, an aging fleet, and high fleet utilization are driving year-on-year agricultural tractor growth in Brazil. Agriculture original equipment manufactu...

This research service provides a snapshot of the defense environmental sustainability industry in the United States. It categorizes the industry into four segments: 1. Environmental restoration 2. Environmental compliance 3. Environmental conservation 4. Environmental technology The study highlights the spending trends of fiscal year (FY) 2...

In this study, Frost & Sullivan delivers a comprehensive analysis of the global light vehicle market, which grew 4% in 2024 to reach 83.8 million units, led by China’s dominance in electric vehicle (EV) adoption and domestic brand strength. The report provides in-depth analyses of the top five markets—China, the United States, India, Japan, and Ger...

To deliver excellent customer experience, organizations require a single view of customers across all touchpoints, which they can achieve through customer relationship management (CRM) solutions. Businesses aim to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing, and loyalty...

Globally, interest in space is shifting. Once again, the world is experiencing a race to the moon. Key countries, such as the United States and China, are spending billions to return to the moon and develop bases for long-term, sustainable human habitation on the lunar surface. Key programs such as Artemis by NASA support this goal. Increased in...

In 2025, organizations across all industries and geographies are focused on artificial intelligence (AI): specifically, how to reap the benefits while minimizing risks. The rapid evolution of AI technologies is driving investment throughout the stack: in infrastructure, processing and storage, data frameworks, cybersecurity, and AI-infused applic...

The network services industry is experiencing significant shifts driven by advancements in Software Defined Networking (SDN), Secure Access Secure Edge (SASE), and managed security services, which are expected to sustain double-digit revenue growth and counterbalance declines in traditional transport services. Artificial Intelligence (AI) is playin...