Search results for: 'tech ad condition'

This study examines how automakers leverage voice AI and conversational AI to create personalized in-car experiences, focusing on OEM strategies, technology integration, and connected services.It profiles leading premium and mass-market automotive brands, analyzing their AI assistant strategies, technological capabilities, partnerships, and deploym...

12 Aug 2016  |  Asia Pacific  |  Market Research

Power Rental Solutions Market in Southeast Asia

COP 21 Agreement Posing a Threat to Diesel-based Power

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Growing power supply-demand gap and prolonged delays in completing centralized power plants are found to be some of the key drivers of the power rental market. This research service analyzes the power rental market in Southeast Asia, focusing on current conditions and future market opportunities. The power rental market is discussed in detail at th...

This research service provides information about the ASEAN electric drives market. It is presented in excel format, with a segment breakdown in terms of country, product type, end user, market competition, and distribution channel. The revenue forecast is provided at a regional and a country level. The base year is 2014 and the study period runs ti...

The Southeast Asian (SEA) markets are ramping after the down-turn during the Asian crisis. The economies are growing at an average of above 5 percent due to improved domestic and export market conditions. Bilateral and multilateral trade agreements are likely to fuel the future economic growth rates in the SEA region. The flow of public, private, a...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

This Frost & Sullivan study tracks digital developments in the global plastics industry and seeks to identify future opportunities for further use of digital technology. Findings are presented as domains of digitalisation (the domains of digitalisation indicated in this study are slightly different from those in other Frost & Sullivan digital tra...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

31 Jan 2022  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining more attention and greater investment priority. CX outsourcing services are becoming much more tech-intensive as emerging tools cre...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...