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The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ex...

Digitization trends and automation technologies can significantly improve efficiency of processes and efficiency of oil and gas plants. This is owing to their ability to perform seamless operations and enable informed decision-making by means of data analysis using AI-based software analytics platforms. Conventionally, the oil and gas industry has ...

24 Jan 2023  |  North America  |  Market Research

US Healthcare Claims Management Growth Opportunities

Intelligent Tools to Automate Payer and Provider Functions Will Boost Efficiency and Deliver a Digital Customer Experience

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The healthcare claims management industry is evolving. Changes include a shifting reimbursement landscape (for virtual care, urgent care, telehealth, and at-home care); a transition to new, value-based care models (e.g., population-based reimbursement and partial and full capitation payment); and disruption from big tech companies, big-box retailer...

For almost a decade, incremental but rapid progress has fueled a new paradigm for how cities move people around. Driven by quickly evolving technologies, new business models, and shifting social expectations, mobility has been transforming to deliver sustainable, equitable, efficient, and convenient services. This transformation involves the increa...

Water and wastewater treatment membranes broadly are of two types: polymeric and ceramic. A polymeric membrane, also known as an organic membrane, is primarily made of any one of these materials: polysulfone, polyethersulfone, polyvinylidene fluoride, polycarbonate, polyamide, polyethylene, or cellulose acetate. The membrane is semi-permeable a...

The automotive aftermarket is a significant contributor to waste and pollution including fluids, batteries, greenhouse gases, and used materials from parts. The circular economy is an alternative economic model that focuses on reducing waste and pollution by keeping products and materials in use for as long as possible. Remanufacturing, which is th...

02 Aug 2023  |  Global  |  Market Research

OEM Risk Mitigation Strategies for the Chip Shortage

The Chip Shortage Crisis has Permanently Impacted the Automotive Industry, Rendering it Wary of Supply Competition, and it is Rebalancing Global Automotive Chip Supply Chains

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Key Issues Addressed

The automotive industry is heavily reliant on semiconductor chips for various critical functions, including engine management, infotainment systems, and advanced driver-assistance systems (ADAS). However, the global shortage of semiconductor chips, which emerged in 2020 and continued into 2022, has severely impacted automotive original equipment ma...

This report presents a comprehensive analysis of the cybersecurity landscape in Japan, providing insights on areas such as cybersecurity operations, cybersecurity strategy, threat landscape, organizations’ cybersecurity readiness against cyberattacks, and projected the investment in cybersecurity areas in 2023. The report first identifies the leve...

In this research service, Frost & Sullivan has assessed the automotive aftermarket's performance for 2023 and identified various trends that influence demand for replacement parts, repairs, and maintenance. It has also examined qualitative and quantitative industry features. The study period is 2023 2028, with 2023 as the base year and 2024 2028...