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This research service covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for gr...

This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) ) profiles a wide range of innovations from the advanced medical devices, digital health, and diagnostics industry. The issue includes advanced medical devices such as sub-cutaneous implant for lymphedema therapy, portable cooling device, high-definition blood vessels imaging ...

This Research Service analyzes market trends in the United States hospital information systems market since 2002, forecasts future changes in market measurements through 2012, and discusses specific challenges facing industry participants and strategic recommendations targeted to overcome these challenges. The hospital information systems market wa...

Japan was the largest SCM market in Asia-Pacific in 2018; it is expected to remain the chief revenue contributor over the next 5 years. The Web security segment is anticipated to lead the Japanese SCM market during the forecast period, while e-mail security solutions are likely to record marginally slower adoption than expected. e-mail’s slow growt...

Advances in network connectivity are changing the world and creating dynamic opportunities in the building environment. Connectivity and Big Data analytics offer insights that building owners and operators can use to create occupancy and energy efficiencies that dramatically improve both bottom and top line concerns. Networking building systems tog...

The increasing frequency of attacks on national assets and the sophistication of cyberthreats threaten a nation’s ability to defend itself from cyberwarfare strategies. The expanding application of deepfake AI against dominant political figures, social media hijacks of persons of national interest, unauthorized defense network penetration, and rans...

The Japanese Advance Malware Detection (AMD) solution market witnessed a healthy YoY growth rate of 13.6%. Basic cybersecurity solutions, such as firewall, IDS/IPS and content security (email and web security) are quite saturated in terms of cybersecurity investment. As such, advanced cybersecurity solution is still a growing market in Japan, with ...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in high-tech materials for various enhanced industrial applications. The featured innovations include Soil-Powered Sustainable Microbial Fuel Cell Technology for Off-Grid Applications, Polyimide Aerogel Solutions Enabling Next-generation Thermal ...