Search results for: 'score pace'

The age of Big Data Analytics has completely shifted how businesses collect data, manage internal operations, and enact many business decisions. These are now based on direct customer data and observed trends rather than guesses or estimates of business needs from indirect observation. Big Data Analytics applications have accordingly changed how an...

17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

The global elemental analytical segment garnered $1,183.9 million in 2018, which is expected to reach $1,729.8 million by the end of 2025. This mature market is likely to grow at 5.6% CAGR between 2018 and 2025. The elemental analytical instrumentation market includes atomic absorption spectrometer, atomic/optical emission spectrometer, and induct...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of the fulfillment model. This includes onshore, near...

This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioural analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quant...

21 Apr 2020  |  North America  |  Market Outlook

Global Shared and Autonomous Mobility Industry Outlook, 2020

Slowdown in the Global Shared Mobility Market Due to COVID-19 Pandemic; GMV Expected to Grow by a Mere 1.1% between 2019 and 2020

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Key Issues Addressed

This study aims to analyze and forecast the global shared mobility market for 2019 and 2020. It takes into consideration factors such as evolving business models in the shared mobility space, market consolidations and partnerships, and key market trends. It will benefit mobility service providers, OEMs, car rental and leasing companies, financial s...

The entire healthcare system is under attack by the novel COVID-19 virus that has no proven treatment. Hospitals are being stretched beyond their capacity, healthcare workers are falling ill, and critically ill patients are not guaranteed that the life-saving equipment they must have will be available. Improved screening and guidance to a growing n...

No economy, industry, or businesses has been spared from the effects of the novel coronavirus (COVID-19). Some industries have naturally been affected more than others and the impacts have been on a larger scale. Major economies were already experiencing a slowdown due to other factors and this global pandemic has only added to the distress, hasten...