Search results for: 'security of plan'

22 Jan 2021  |  Global  |  Market Research

Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market

Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience

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While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...

Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...

The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing technologies, emphasizing AI-driven solutions across various sectors. Key innovations include AI-powered platforms for context-aware insights and real-time computing, a global payments platform facilitati...

27 Oct 2021  |  Global  |  Frost Radar

Frost Radar™ for Economic Development: Global, 2021

Germany, Norway, and the United Kingdom Emerge as Global Leaders

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The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance the quality of life for its citizens. This report explores key strengths and weaknesses of the global economy through country-level assessments of growth and innovation initiatives and benchmarks each country on...

16 Feb 2022  |  Global  |  Market Research

Disruptive Technologies Powering the Global Satellite-enabled IoT Services Market, 2021

Growth Opportunities Driven by Innovation Culture, Resulting in Increased IoT Adoption and Reduced Downstream Hardware Costs

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Key Issues Addressed Key Benefits

The study covers the global satellite-enabled Internet of Things (IoT) services market across the 14 sub-segments of governance, security, emergencies, automotive, maritime, aviation, mass transport, finance, hospitality, retail, oil and gas, utilities, environment, agriculture, industrial, healthcare, smart cities, and consumers. The study covers ...

Sustainability has become an important company mandate and competitive differentiator, driven by demand from customers, investors, and employees. Increasingly, contact center (CC) suppliers are publishing environmental, societal, and governance (ESG) reports detailing internal progress on the United Nations' Sustainability Design Goals (SDGs) and p...

A fundamental shift in consumer behavior has urged retail businesses to establish an omnichannel presence and rethink strategies. Growing inclination toward retail digitization and ultrafast order delivery drives the hyperlocal business model. About 68% of online shoppers prefer buying from platforms that offer fast shipping. In such a highly compe...

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...