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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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01 Dec 2020  |  North America  |  Market Research
Stringent Regulations Driving North American Firefighter PPE Market, 2020–2024
Future Growth Potential Enhanced by Growth Opportunities in PPE Decontamination
The North American firefighter personal protective equipment (PPE) market generated revenues of $830.7 million in 2019. The high firefighting PPE adoption in North America resulted from stringent National Fire Protection Association (NFPA) regulations and higher adoption of technologically advanced PPE. With the rise in a decontamination trend,...
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22 Dec 2020  |  Asia Pacific  |  Market Research
Digital Payment Adoption in the ASEAN Market—Voice of Customer, 2020
Convenient and Secure solutions are Key to Mass Adoption
The COVID-19 pandemic has profoundly impacted the lives of people around the world. Throughout 2020, local governments worked to restrict peoples movement to contain the spread of the disease. Lockdowns greatly impacted the daily operations of several vertical industries and limited access to different types of goods and services. Moreover, as fear...
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21 Jan 2021  |  North America  |  Market Research
Growth Opportunities in the North American UCaaS Market
COVID-19 Accelerates Growth, but Success Varies Widely by Provider
COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...
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16 Feb 2021  |  Global  |  Market Research
Global Animal Feed Ingredient Market Powered by Antibiotic Alternatives and Vertical Integration
Regulatory Ban on the Use of Antibiotic Growth Promoters to Stimulate New Product Development
Animal feed ingredients are micro-ingredients that improve the feed conversion ratio and overall animal performance. This study primarily focuses on assessing the growth opportunities for the animal feed ingredients, such as amino acids, enzymes, vitamins, organic acids, organic trace minerals, probiotics, prebiotics, omega-3 fatty acids, and antio...
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23 Mar 2021  |  North America  |  Market Research
North American Respiratory Protection Market and Transformative Mega Trends, Forecast to 2025
Future Growth Potential in the Breathing Apparatus Segment Enhanced by Artificial Intelligence (AI) and Industrial Internet of Things (IIoT)
This research service covers the strategic analysis of the respiratory protection market in North America. The PPE market is regularly affected by the dynamics of the industry, and now it is being significantly impacted by the sudden outbreak of coronavirus in early 2020, leading to increased demand for air purifying respirators across all end-use ...
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30 Apr 2021  |  Asia Pacific  |  Market Research
Digitalization and Data Analytics are Driving Asia-Pacific Cross-border and Remittance Service Market Growth
The Need for Faster Payment Services and Lower Transaction Fees Creates New Growth Opportunities
2020 was marked by pervasive disruption, caused by the COVID-19 pandemic, which created growth opportunities for cross-border and remittance service providers. The market witnessed a rise in digital adoption rates (15% YoY growth rate in 2020). Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are d...
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