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This edition of the Cyber Security Technology Opportunity Engine (TOE) covers innovations related to emerging cyber security solutions. These include AI-based Security, Managed Detection & Response, Password Authentication, and Hardware-based security. The identified innovations can help companies with threat detection, remediation, manage access a...

This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to DevSecOps, Cloud Security, Data Observability, AI and IoT Security. Cyber Security TOE’s mission is to investigate new and emerging developments that aim to protect the network infrastructure and the resources operating in the network. The TOE of...

In 2020, there was a 26.8% drop in total LATAM passenger vehicle sales, equivalent to a reduction of 1.5 million units. The Brazilian market was responsible for the largest drop in units, reaching 710,000 units less than 2019, followed by Mexico’s 368,000 unit drop. The automakers had different strategies for this period, from closing plants to dev...

The convergence of disruptive technologies—particularly Artificial Intelligence (AI), Generative Artificial Intelligence (GenAI), fifth-generation wireless (5G), Internet of Things (IoT), and edge computing—drives growth, innovation, and transformational leadership. The Mobile World Congress (MWC) theme for 2025, "Converge. Connect. Create." unders...

Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...

Clinical documentation using the electronic medical record (EMR) is the base for performing coding. Coding is predominantly done through manual work performed by a combination of coding/data management teams enabled by EMR, with few hospitals investing in specialized computer assisted coding (CAC) solutions. Majority of the hospitals are aware of t...

The e-commerce boom, increasing internet penetration, intensifying urbanization and a work-from-home economy brought on by COVID-19 have accelerated the demand for last-mile delivery. There has been significant growth in last-mile delivery for a number of years, posing challenges for businesses and also driving steady innovation and progress. Then ...

The global commercial vehicle market faced significant headwinds in 2024, with declining sales in the medium-duty (MD) and heavy-duty (HD) truck segments. This trend continued into the first half of 2025. Economic uncertainty, exacerbated by trade and tariff policies in the United States, stricter emission standards, rising inflation, supply chain ...

Service providers face competition from application providers, such as over-the-top video services providers. Instead of relying entirely on Net Neutrality to work in its favor, service providers are considering new applications that could offer new sources of revenues. How vendors enable service providers overcome this challenge could be an import...