Search results for: 'agent model'

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

This Frost Radar has ranked the key companies in the Asia-Pacific cloud contact center services industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchm...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in high-tech materials for various enhanced industrial applications. The featured innovations include Recycled Carbon Fiber Tapes for High Performance Needs, Durable Halogen-Free Insulation with Polyimide Aerogel, Shape Memory Polymer-Integrated ...

This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in unified authorization intelligence, AI & cloud protection, credit risk intelligence, fraud detection, identity security, offensive security platforms, AI agents for security governance, risk & compliance, email security platforms, and autono...

The regulatory technology market in life sciences has, over the last five years, quietly transformed from a back-office category dominated by document repositories and submission publishing tools to one of the most consequential software segments serving the pharmaceutical, biotech, and medical device industries. What started in the late 1990s as a...

04 Oct 2021  |  Global  |  Market Research

Global Plastic Additives Growth Opportunities

Future Growth Potential Enhanced by Increasing the Development of Sustainable Additives

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The plastic additives market comprises segments, including plasticizers, stabilizers, flame retardants, impact modifiers and processing aids, and others (includes antiblock, antistatic, slip, antimicrobial, antifog, and conductive additives, nucleating agents, blowing agents, and scavengers). By end-use industry type, the market has been divided in...

Cosmeceutical ingredients are ingredients with pharmaceutical value. Examples are antioxidants like vitamins and carotenoids used in aging creams which reduce skin aging. This study is segmented on the basis of ingredients (collagen, hyaluronic acid, vitamins, carotenoids, and others) and application (skincare, and hair & nail care). Cosmeceutical ...

This research study analyzes the opportunities for bioplastics and bioplastic additives across the globe. This global deliverable covers 4 key regions that include North America, Europe, Asia-Pacific (APAC), and rest of the World (ROW) markets; regional analysis is presented at the segment level to illustrate the regional dynamics and opportunities...

Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...