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The automotive industry is rapidly changing in terms of technology and the way it tackles environmental issues. Electric vehicles (EVs) have been introduced as a clean energy alternative to gas-powered vehicles: they feature low or zero emissions and have become an integral part of an automakers business strategies. Automakers are creating separate...

The Frost & Sullivan Information, Communications & Technologies team of analysts has released the Internet of Things (IoT) platforms Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in the IoT platforms market. The IoT is a complex ecosystem that integrates Information technology (IT) with op...

The customer experience (CX) management services market continues to expand in North America as enterprises accelerate the use of external service providers to improve operational efficiency, augment internal capabilities, and deliver more consistent, omnichannel customer engagement. As economic pressures intensify and consumer expectations rise, g...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

Healthcare organizations are expanding their digital environments across cloud infrastructure, connected medical devices, applications, identities, operational technology, and distributed care settings, creating a broader and increasingly interconnected attack surface. Cybersecurity is, therefore, evolving beyond IT and data protection to play an i...

Dedicated internet access (DIA) has become a must-have for businesses that rely heavily on cloud applications because any interruption in connectivity will negatively impact their operations. DIA delivers the guaranteed bandwidth, reliable connectivity, and symmetrical upload and download speeds required to ensure performance. In the last few ye...

As organizations seek to simplify network architectures and gain flexibility for distributed workforces and application environments, SD-WAN deployments continue to increase significantly across Europe. SD-WAN plays a central role in network transformation by merging networking and security, enabling agility, cost optimization, and improved cloud c...

In the cloud industry and most other technology-related industries, 2024 will be all about artificial intelligence (AI). Businesses are grappling with how they can leverage AI (particularly generative AI) to meet their goals. Public cloud providers are at the forefront of efforts to accelerate customers AI adoption by developing foundational model...

The hybrid cloud storage software (HCSS) platforms market is evolving from traditional hybrid storage enablement to intelligent distributed data orchestration for data-intensive enterprise environments. HCSS platforms enable unified access, mobility, protection, and policy-driven orchestration across on-premises, cloud, and edge environments. The p...