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24 Jun 2020  |  Latin America  |  Market Research

IoT Ecosystem—Latin American Operator Strategies, 2020

Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions

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The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

As competition in the prepaid wireless arena continues to build, the rise of mobile virtual network operators (MVNOs) presents an opportunity to play a significant role in the mobile services market without becoming actual mobile network operators (MNO). Over the last few years, MVNOs have made a popular impact in the industry with some key players...

Of late, Nepal has unlocked immense growth opportunities for market participants in the information technology (IT) space. One of these is the use of advanced technologies for the development and growth of the online food business and e-delivery in the country. This can actively support the national economy by boosting growth in the agricultural se...

Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

Existing (legacy) systems cannot address the operations, orchestration and monetization requirements that the above-listed transformational initiatives bring to bear. New systems are the ultimate answer, but addressing the “legacy gap” left by existing systems cannot come from a mandate to rip and replace. Installed networks continue to rely on the...

This study analyses the strategies, competitive landscape, business models, and future focus areas of OEMs, tier I suppliers, and security start-up companies in the automotive operating systems market. It studies the trends and preference towards the adoption of various operating systems by different OEMs. It also assesses the capabilities of key O...

As a strategy to protect their customer base and increase revenue, European telecom operators are entering the TV distribution market by offering TV services delivered over their broadband access network. This research service looks at the drivers leading telecom providers to pursue a triple play strategy and market and technology conditions, finis...