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The customer experience (CX) management services market continues to expand in North America as enterprises accelerate the use of external service providers to improve operational efficiency, augment internal capabilities, and deliver more consistent, omnichannel customer engagement. As economic pressures intensify and consumer expectations rise, g...

07 May 2026  |  Global  |  Market Research

Top 10 Growth Opportunities in the Nondestructive Testing (NDT) Sector, 2026

AI-Driven Automation, Digital Inspection Capabilities, and a Customer-Centric Approach Will Drive Competitive Advantage

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NDT systems continue to evolve, incorporating advanced technologies such as AI/ML, digital twins, cloud computing, and big data analytics. Over the next five years, manufacturers will ramp up production and shift from standalone instruments to connected, software-driven inspection platforms integrated with ERP, CMMS, and digital twin systems. Playe...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

Artificial intelligence is a core transformation lever across industrial design and engineering. Product complexity, shorter development cycles, and the need for mass customization are overwhelming traditional workflows, making AI-enabled design, engineering, simulation, and decision-making support key for competitiveness. AI-based tools, such as g...

This report examines digital technologies for intelligent and secure public spaces as an emerging technology domain that is reshaping how airports, roads, tourism zones, transit-linked environments, and civic spaces are designed, managed, secured, and experienced. As public authorities, operators, and ecosystem stakeholders seek to improve mobility...

Manufacturers are confronting a skilled labor shortage. As they try to find a solution, augmented connected worker (ACW) platforms can become a key ally in training the new workforce and strengthening employee retention through comprehensive upskilling capabilities, skills management tools, and assistance throughout their shifts. ACW platforms have...

This Frost Radar™ highlights the online video platform market at a critical inflection point: platforms have evolved from simple delivery layers into the economic engines of streaming. As the industry shifts its focus from subscriber growth to monetization efficiency, the platforms are emerging as the primary control layer for hybrid revenue models...

Healthcare organizations are expanding their digital environments across cloud infrastructure, connected medical devices, applications, identities, operational technology, and distributed care settings, creating a broader and increasingly interconnected attack surface. Cybersecurity is, therefore, evolving beyond IT and data protection to play an i...

Digitalization is transforming laboratory operations, resulting in a demand for cloud-based and AI-integrated laboratory information management systems (LIMS) to manage complex data and high volumes from automated systems. By combining these tools with software-as-a-service (SaaS) models, providers can offer more flexible and cost-effective solutio...